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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14708 reviews)

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4.95

Based on 14,708 reviews, last reviewed 7th Sep 2025

98% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Supportive staff They were supportive and they took their time and explained everything to me. They gave me the opportunity to decide whether this was the best decisio... Read more Reviewed on: 7th September 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14708)

It’s helped me no end,I felt like I was completely f...

It’s helped me no end,I felt like I was completely finished but now I know I’ll get there in the end. Reviewed on: 6th June 2025

Had no contact with anyone.

Had no contact with anyone. Just received e mail asking to update my details and that’s all I have had Reviewed on: 6th June 2025

I found them to b e non judgemental, understanding a...

I found them to b e non judgemental, understanding and very helpful Reviewed on: 6th June 2025

Very helpful and reassuring.

Very helpful and reassuring. I was able to face my financial problems with their help, knowing that I could sleep at night again and feeling I was supported by step change and no longer alone. Thank you step change for being there. Reviewed on: 6th June 2025

StepChange were so easy to talk too even though i wa...

StepChange were so easy to talk too even though i was quite scared to speak about my debts but once they started chatting to you they make you feel at ease. Reviewed on: 6th June 2025

No one can understand financial problem better then...

No one can understand financial problem better then Stepchange I found them very helpful and supportive understanding Reviewed on: 6th June 2025

Since stepchange has been working on my behalf I fee...

Since stepchange has been working on my behalf I feel a lot healthier and happier you have sorted all my problems thank you Reviewed on: 6th June 2025

Would be in a lot of stress without step change.

Would be in a lot of stress without step change. They explained everything and you actually talk to a person NOT a robot Reviewed on: 6th June 2025

Extremely helpful people through a tough period of m...

Extremely helpful people through a tough period of my life. Reviewed on: 6th June 2025

Very professional and understanding.

Very professional and understanding. Really helpful. Reviewed on: 6th June 2025

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