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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14565 reviews)

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4.95

Based on 14,565 reviews, last reviewed 10th Jun 2025

327000% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

StepChange have helped me out of a financial nightmare. StepChange have helped me out of a financial nightmare. I don't know how I would have managed without them. Their advisors are firm but fair, and most... Read more Reviewed on: 10th June 2025

Latest lowest rating:

2

caused so much stress They managed to mix up my creditors and reference numbers. i emailed and telephoned with all these reference numbers ect. and it took 5 months to fina... Read more Reviewed on: 10th June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14565)

Review of the StepChange, Debt Management:

Life Savers

Taken the stress and worry away, Never had any issues and always been very helpful Reviewed on: 8th July 2020

Spoke to them with debt issues & found them easy to...

Spoke to them with debt issues & found them easy to talk to. A plan was set up without any problems. Everything has run smoothly. Would recommend. Reviewed on: 9th June 2025

Amazing service!

In what was an extremely stressful situation, StepChange made me feel at ease straight away and have been super helpful throughout the whole process and I would highly recommend them to anyone seeking helping with debt. Reviewed on: 9th June 2025

10/10 support and advice

Step change helped me when I could see no other way out of my debts during call the staff were calm and supportive and did not judge. The staff will give you advice on what is the best way for you to be debt free. Reviewed on: 9th June 2025

My experience was brilliant I was very worried about...

My experience was brilliant I was very worried about my situation but you really put me at ease which I was so grateful for Reviewed on: 9th June 2025

looking after

Stepchange look after me and my debts professionally and with understanding Reviewed on: 9th June 2025

Good service

Good service. Help with debt management Reviewed on: 9th June 2025

They take all of the anxiety out of debt management...

They take all of the anxiety out of debt management Reviewed on: 9th June 2025

Did for my mental health and stress because of my debt.

I've been with Stepchange for a while now I don't think they understand how vital their services are, I actually don't know where I would be without them, it was the best thing I ever did contacting them after getting over the embarrassment. Reviewed on: 9th June 2025

Great help and advice from STEPCHANGE

From the very start of my debt, STEPCHANGE have continued to assist me with my creditors and payments. I have a 12 month review of my circumstances so I only pay what I can afford each month. Which has helped a lot. There’s no pressure from STEPCHANGE. Reviewed on: 9th June 2025

Lifted a weight off my shoulders

I previously had a negative experience with another company and was recommended to Stepchange. Within a week they had worked with me, gathered the information necessary, and have been working on my behalf ever since. The are personable and listen to your circumstances, they are patient and make the experience as pleasant as they can. They lifted a weight off my shoulder and gave me good financial advice. Reviewed on: 9th June 2025

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