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StepChange: Debt advice reviews

View other StepChange products
4.95
Based on 16,347 reviews, last reviewed 7th May 2026
78500% increase in 5 star reviews
in the past 90 days
800% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

The best debts management company Had creditors chasing me over and over and went into depression until stepchange stepped in and now I’m okay with less worries. Stepchange is the best Reviewed on: 7th May 2026
Munir Tholley's avatar
Munir Tholley

Latest lowest rating:

2

Not neurodivergent friendly and poor communication w... Not neurodivergent friendly and poor communication with creditors Reviewed on: 7th May 2026
Nicola W's avatar
Nicola W
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About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

StepChange Debt advice reviews (16347)

Review of the StepChange, Debt advice:

I was a nervous wreck with debts piling up after bei...

5
I was a nervous wreck with debts piling up after being made redundant. Stepchange was recommended by a family member and it was the best thing I ever did. They talked me through everything and set up a manageable payment scheme. Reviewed on: 19th May 2024
Happy chappie's avatar
Happy chappie

The best place to go to control spiraling debt

5
An excellent debt management service with no other priority that comes before assisting people who need help. Reviewed on: 1st May 2024
Michael D's avatar
Michael D

This company saved me and kept all my debtors happy.

5
This company saved me and kept all my debtors happy. I don’t know what I would have done without them. Very professional and helpful and I can’t thank them enough for there ongoing help Reviewed on: 1st May 2024
Colin Meade's avatar
Colin Meade

Simply seamless and amazing and very helpful

5
Simply seamless and amazing and very helpful Reviewed on: 1st May 2024
Vic's avatar
Vic

Excellent service

5
From the outset Stepchange have been so helpful in getting my finances sorted out for me. Reviewed on: 1st May 2024
Margaret Luckus's avatar
Margaret Luckus

They have been brilliant,I was at my wits end when t...

5
They have been brilliant,I was at my wits end when they were recemended to me and now I'm on my way to being debt free. Reviewed on: 1st May 2024
Eve j's avatar
Eve j

They alleviated our problems

5
They alleviated our problems, and we looking forward to being debt free soon. The process was made less painful by step change. Reviewed on: 1st May 2024
Neil Z's avatar
Neil Z

Peace of mind

5
Found the people I spoke to very helpful, understanding and it has given me peace of mind. Reviewed on: 1st May 2024
Mrs G's avatar
Mrs G

StepChange saved me from going under

5
StepChange don't charge me a fee so all the money reduces the debt. They worked out an affordable plan. Without them I would have probably suffered a complete breakdown. Reviewed on: 1st May 2024
Chris Kane 's avatar
Chris Kane

Very professional with a website that is easy to man...

5
Very professional with a website that is easy to manage and understand. They have helped me enormously with my debt and I would highly recommend them to anyone struggling with their finances. Reviewed on: 1st May 2024
Jason Blenkiron's avatar
Jason Blenkiron

Peace of mind

5
Peace of mind - they understand the stress that everyone feels and help you find the right solution Reviewed on: 1st May 2024
Harry-t-B's avatar
Harry-t-B

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