Write a review

Newsletter

Go to business site

StepChange: Debt advice reviews

Name: Debt advice
Rating: 4.92 (18655 reviews)

View other StepChange products

4.92

Based on 18,655 reviews, last reviewed 1st Jul 2026

188850% increase in 5 star reviews

in the past 90 days

1600% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Reliable institution Reliable institution that supports the client with the most update information and gives a great help with the finantial problems Reviewed on: 1st July 2026

Latest lowest rating:

1

You can not get in touch over the phone unless it’s... You can not get in touch over the phone unless it’s early morning or you are in luck, meaning it would be time off work to call. When I have got throu... Read more Reviewed on: 22nd June 2026

Read all reviews See your review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Awards

Company of the year 2025

Awarded to the consumer credit company rated highest in customer reviews.
Best financial support provider 2025

Awarded to the financial support provider rated highest in customer reviews.

StepChange Debt advice reviews (18655)

Review of the StepChange, Debt advice:

Amazing .... Thank You

I believe Step Change saved me. I was struggling to keep my head above water and there seemed to be no way out but Stepchange helped me so much. If your struggling then please make contact with them. Reviewed on: 24th May 2025

No judgement

They do not judge, they are just there to help. Reviewed on: 15th May 2024

StepChanged saved my life, I was riddled with debt w...

StepChanged saved my life, I was riddled with debt with no way out until I found stepchange who got me on the straight and narrow Reviewed on: 15th May 2024

Great company, helped me out when I was near crisis...

Great company, helped me out when I was near crisis point. So glad I found them to help me sort out my financial worries. Reviewed on: 15th May 2024

Took a weight off my mind

Incredibly helpful, friendly, knowledgable, clear and informative. Everything managed very well and make a daunting problem manageable. If you're having sleepless nights, these are the cure. Cannot recommend them enough. Reviewed on: 15th May 2024

Fantastic team of people.

Fantastic team of people. Helpful understanding non judgmental. Very knowledgeable and informative. Reviewed on: 15th May 2024

Journey just beginning

I am just beginning my journey with StepChange, they have been so helpful and made everything so easy. Reviewed on: 15th May 2024

Debt free

They have helped me go from deep in debt to making manageable monthly payments with no stress to help become debt free. Reviewed on: 15th May 2024

Was amazing could ask for better understanding peopl...

Was amazing could ask for better understanding people on the other end of the phone Reviewed on: 15th May 2024

Helpful, knowledgeable and professional

The team at Stepchange are very helpful and professional. They do want to help. Reviewed on: 15th May 2024

I approached stepchange for help as I was in debt an...

I approached stepchange for help as I was in debt and didn’t know what to do. I was very close to entering into a Iva With a private company when after speaking with stepchange I soon realised that this company was in fact going to leave me in more debt. stepchange took everything off my hands after just one phone call going through all my debts and expenditures. I am now a few months away from being debt free Reviewed on: 15th May 2024

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt Collection
from Link Financial 3.98 from 3 reviews
Debt Collection
from Darcey Quigley & Co 3.55 from 3 reviews
Debt Management
from DFH Financial Solutions 4.19 from 4 reviews

Want to see more from StepChange?

Mortgage Broker
from StepChange 4.26 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub