Write a review

Go to business site

StepChange: Debt advice reviews

Name: Debt advice
Rating: 4.95 (16793 reviews)

View other StepChange products

4.95

Based on 16,793 reviews, last reviewed 17th May 2026

99900% increase in 5 star reviews

in the past 90 days

900% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Stepchange have helped financially and mentally Stepchange have helped me reduce my debt with affordable payments. I used to do phone reviews annually but now I do them online. I can easily access a... Read more Reviewed on: 17th May 2026

Latest lowest rating:

2

Wouldn't recommend The customer service team I find to be very slow in responding, and I have sometimes had to send the same information a few times as they have clearly... Read more Reviewed on: 9th May 2026

Read all reviews See your review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Awards

Company of the year 2025

Awarded to the consumer credit company rated highest in customer reviews.
Best financial support provider 2025

Awarded to the financial support provider rated highest in customer reviews.

StepChange Debt advice reviews (16793)

Review of the StepChange, Debt advice:

Thank you Stepchange

I was very pleased to have Thier help, support, knowledge and guidance. Reviewed on: 3rd May 2024

Life changing support

Without the intervention of StepChange I could never have achieved a debt free future. They took away the stress and worry of debt and their involvement added credibility to the negotiations with creditors. Reviewed on: 1st May 2024

If you are thinking about it, just do it!

From start to finish StepChange have been amazing and reduced my stress and anxiety. The whole process, from start to finish has been a breeze and something I wish I had done years ago. Reviewed on: 1st May 2024

Good afternoon StepChange is the.

Good afternoon StepChange is the. Best make my life easy thank you Reviewed on: 1st May 2024

Stepchange have helped sort out our debts and put us...

Stepchange have helped sort out our debts and put us on a payment plan. A great help as some of our debtors were very unreachable Reviewed on: 1st May 2024

I no longer fell like a failure.

I no longer fell like a failure. They sorted my mess out and lifted me from a dark place. Reviewed on: 1st May 2024

Helpful service

Took lots of pressure off me and contacted my debtors to help me pay my dues. Pleasant staff and very professional and helpful service Reviewed on: 1st May 2024

Easy to set up and with no stress , good communicati...

Easy to set up and with no stress , good communication and takes the pressure off Reviewed on: 1st May 2024

Fantastic company

After a some difficulty with my mental health, I got into serious debt and couldn’t see a future. Stepchange helped me with breathing space initially, and have supported me while I found the strength to get on top of my finances and build a plan. It’s allowed me to worry less and act more Reviewed on: 1st May 2024

I was helped from minute 1!

I was helped from minute 1! They relieved many of my worries effectively and quickly. Very good all round Reviewed on: 1st May 2024

Thank You!!!

I cannot thank StepChange enough for their invaluable advice & support. I was not in a good place before I contacted them. Now I can sleep at night! Reviewed on: 1st May 2024

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt solutions (discontinued)
from Freeze Debt (inactive company) 5.00 from 2 reviews
Debt Solutions
from MoneyPlus 4.67 from 2 reviews
Debt solutions
from PayPlan 4.94 from 22303 reviews

Want to see more from StepChange?

Mortgage Broker
from StepChange 5.00 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub