Suffolk Building Society, formerly Ipswich Building Society reviews
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Suffolk Building Society, formerly Ipswich Building Society reviews
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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.
What is this?
These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.
Review summary
People rate this company as Excellent based on 2,696 product reviews
Wondering how this rating works?
This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
Suffolk Building Society’s Savings service shines with friendly, helpful staff and a lovely local branch feel. People really appreciate the face-to-face advice and clear explanations that make managing savings straightforward. However, some grumbles about mortgage delays and poor communication stand out, along with a wish for better savings rates and Saturday openings.
Positive themes
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Savings staff are friendly, helpful and make everything easy to understand. (48 mentions)
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Savings branches feel local and welcoming with easy access and personal service. (17 mentions)
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Savings accounts offer good or competitive interest rates alongside great service. (7 mentions)