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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (2414 reviews)

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4.92

Based on 2,413 reviews, last reviewed 17th Aug 2026

30% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Felixstowe Girls are always cheery and it’s a good experience in branch Reviewed on: 17th August 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2414)

Customer service is excellent.

Customer service is excellent always happy to help. Reviewed on: 13th February 2024

Their new online banking service is great

Their new online banking service is a big change for me. Now I can handle my savings and know how I'm doing. Reviewed on: 13th February 2024

Friendly and straightforward to deal with..

Good rates of interest with a friendly and straightforward service. Also support local causes. Reviewed on: 13th February 2024

Really nice people

Great people and customer service on offer, always. Reviewed on: 12th February 2024

Went to open a savings account for my daughter.

Went to open a savings account for my daughter. The lady we saw was very informative and helpful. Interest rates are very competitive too! Overall we had a great experience, and the account was super easy to open. Reviewed on: 10th February 2024

Friendly service.

Friendly service. Don’t have to travel to do my banking. Reviewed on: 9th February 2024

SUCH A WARM RECEPTION ON ENTERING THE BUILDING SOCIETY

My first visit to Suffolk Building Society in Woodbridge, was today, 8.02.24. On entering the Office it was so pleasantly bright and spotless along with a greeting of Good Afternoon. The gentleman on the desk asked if he could help and I said I had an appointment at which he offtered me a cup of tea/coffee. I was the privileged to be offered a seat by the Manager who dealt with my request.. Reviewed on: 8th February 2024

Friendly efficient staff.

Friendly efficient staff. Local where banks are closing Reviewed on: 8th February 2024

They take time to discuss options in private.

They take time to discuss options in private. Reviewed on: 7th February 2024

Opened a child’s account with Marie at Woodbridge br...

Opened a child’s account with Marie at Woodbridge branch. Fantastic service from beginning to end. Marie was very helpful and explained everything I needed to know about the account. Highly recommend and will be returning to open more accounts in the future. Reviewed on: 7th February 2024

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