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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

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4.96
Based on 2,107 reviews, last reviewed 9th May 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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4%
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Latest highest rating:

5

Really good experience in Woodbridge branch, friendl... Really good experience in Woodbridge branch, friendly and efficient! Reviewed on: 9th May 2026
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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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Kellou
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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2107)

Transferring isa

5
Fantastic customer experience. Friendly and efficient. Paperwork all sorted quickly. Reviewed on: 2nd October 2023
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Suffolk Building Society Branch Review

5
Friendly, helpful service from Amy and Rachel!. Reviewed on: 28th September 2023
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Verified Member

Outstanding customer experience

5
The whole team at the Woodbridge branch from start to finish were exceptional, from the lady who greeted us when we were late for our appointment, to Benny who spent as much time as we needed patiently explaining the fixed term ISA options available, and then dealing with the transfer from another financial institution. I can’t rate the experience highly enough. Reviewed on: 20th September 2023
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Service with a smile

5
Excellent service great knowledge of product Reviewed on: 18th September 2023
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Verified Member

Excellent customer service

5
Phones answered quickly. Pleasant agents. Easy to deal with. Reviewed on: 14th September 2023
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David Reaves

Suffolk Building Society Branch Review

5
A very efficient and smooth transaction following a detailed discussion about savings options. Tracy was knowledgeable, helpful and courteous throughout. Reviewed on: 5th September 2023
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Verified Member

Suffolk Building Society Branch Review

5
It's a local building society rather than national which offers products suitable to my needs. Always helpful and explain details easily. Nothing too much trouble. Pleasant staff. Reviewed on: 5th September 2023
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Verified Member

Suffolk Building Society Branch Review

5
Very professional and friendly, a nice relaxed atmosphere, no pressure. Courtney in the Sudbury branch is very good at here job, she should go far in her chosen career. Reviewed on: 31st August 2023
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Verified Member

Suffolk Building Society Branch Review

5
Welcoming, informative and local. Reviewed on: 31st August 2023
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Verified Member

Suffolk Building Society Branch Review

5
Personal service, local, and friendly, with no improvements needed. Reviewed on: 31st August 2023
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