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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.92
Based on 2,414 reviews, last reviewed 17th Aug 2026
29% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Quick and convenient to open on my break. Quick and convenient to open on my break. Reviewed on: 17th August 2026
Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
Kellou's avatar
Kellou

About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2414)

Local in person service makes all the difference!

5
So lovely to have a local branch on our Thoroughfare. True customer service, in person, with a smile! Easy to make a deposit, a withdrawal or to ask for advice. Reviewed on: 2nd February 2024

Great treatment.

5
Always get treated with a smile and respect. No pressure or hard sell, just advice it you want it, to help with your investment. Reviewed on: 2nd February 2024

Staff are always cheerful, friendly and efficient in...

5
Staff are always cheerful, friendly and efficient in our experience. Reviewed on: 2nd February 2024

Always knowledgeable and polite.

5
Always knowledgeable and polite. Good service, friendly, easy access and good communication. Reviewed on: 2nd February 2024

Ease of Branches

5
Being elderly I can always find a branch easy to get to on public transport if necessary and flexible opening times with helpful staff are a plus. Reviewed on: 2nd February 2024

Good rates good customer service

5
Customer service excellent investment rates Reviewed on: 2nd February 2024

my opinion

5
Good products and friendly staff Reviewed on: 2nd February 2024

The interest rate moves up quickly.

5
The interest rate moves up quickly. The company helps local people to have homes, and contributes to local charities so my money is used very well Reviewed on: 2nd February 2024

Savings review

5
A good building society. Customer service is good. Interest rates are reasonable but there are higher rates elsewhere Reviewed on: 2nd February 2024

Very friendly, knowledgeable staff who are only too...

5
Very friendly, knowledgeable staff who are only too pleased to be of assistance, telling you about the products that are available to you. Reviewed on: 2nd February 2024

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