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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (2416 reviews)

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4.92

Based on 2,416 reviews, last reviewed 18th Aug 2026

30% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Helpful and informative on opening an ISA for me tod... Helpful and informative on opening an ISA for me today, Reviewed on: 18th August 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2416)

Very personal service from the Suffolk Building...

Very personal service from the Suffolk Building Society. I feel like a valued member of the building society. Reviewed on: 2nd February 2024

Would definitely recommend the whole experience

Found the whole experience easy the staff were most helpful and now they have gone on line it’s even better, much easier than dealing with larger societies and banks. Reviewed on: 2nd February 2024

It’s been a great start for savings for my kids...

It’s been a great start for savings for my kids Reviewed on: 2nd February 2024

Very professional good advice

Very professional good advice would recommend Reviewed on: 2nd February 2024

Good service in branch, online and published informa...

Good service in branch, online and published information. Has improved online services, and retains pleasing service in local branches. Good range of savings products. Reviewed on: 2nd February 2024

The Family Building Society

Being totally local it has a family feeling when being dealt with either face to face or on the telephone whichever branch I go into. All the staff are friendly, knowledgeable and helpful. Reviewed on: 2nd February 2024

Saving options

Very helpful and efficient service, decent savings options on an instant access, and term deposit basis. Reviewed on: 2nd February 2024

Branch appraisal

Nice clean well presented branch. Very polite & efficient service, customer service very well informed of products. One negative is there only two service points open & occasionally only one!! Reviewed on: 2nd February 2024

Very friendly staff

Very friendly staff easy to use . Would be better if they had cards so could use cash machines ect Reviewed on: 2nd February 2024

My wife and I live in Leicestershire.

My wife and I live in Leicestershire and have never been to the Suffolk B/S branch. However, we are still made to feel as though we are part of what we believe to be something special. What is lacking these days in the banking sector is genuine customer contact and focus. We have always been so impressed with the Suffolk from day one and will continue to save with them in the future. Thank you. Reviewed on: 2nd February 2024

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