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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (2416 reviews)

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4.92

Based on 2,416 reviews, last reviewed 18th Aug 2026

30% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Helpful and informative on opening an ISA for me tod... Helpful and informative on opening an ISA for me today, Reviewed on: 18th August 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2416)

Found all staff very helpful especially with Isa inf...

Found all staff very helpful especially with Isa information Reviewed on: 2nd February 2024

Bubbly staff

Always had very good service excellent staff Reviewed on: 2nd February 2024

Very helpful did what we asked them to do with...

Very helpful did what we asked them to do with no fuss Reviewed on: 2nd February 2024

Support Suffolk

We have opened accounts in the last year & the service? & help was excellent Reviewed on: 2nd February 2024

Easy to set up and very responsive to any questions-...

Easy to set up and very responsive to any questions- the account runs itself Reviewed on: 2nd February 2024

helpful and friendly staff.

helpful and friendly staff. backed up now by a website . Reviewed on: 2nd February 2024

Good experiences lead to further business

Very easy to deal with, and a pleasure to be able to speak to human beings in the Sudbury branch. I originally set up a savings account for my mother, and when she passed away the closure of the account and transfer of funds for probate was handled very sensitively. My wife and I have subsequently opened a savings account for ourselves at Sudbury branch. Reviewed on: 2nd February 2024

Helpful and Engaging

From first contact to making an appointment, and then throughout the actual meeting, the staff of Suffolk Building Society were helpful and transparent in all aspects of the process. Reviewed on: 2nd February 2024

Helpful & friendly staff.

Helpful & friendly staff. Quick response times & you don't normally wait for ages to get through Reviewed on: 2nd February 2024

Savings account..

When i opened the account last year your representative went through all the options and was very efficient and professional. Reviewed on: 2nd February 2024

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