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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (2416 reviews)

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4.92

Based on 2,416 reviews, last reviewed 18th Aug 2026

30% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Helpful and informative on opening an ISA for me tod... Helpful and informative on opening an ISA for me today, Reviewed on: 18th August 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2416)

Excellent!.

The ladies are friendly and very knowledgeable. II applaud them for their helpfulness. Reviewed on: 2nd February 2024

Accessibility

Still on the High Street to talk to face to face Reviewed on: 2nd February 2024

The team in the Ipswich branches are very friendly a...

The team in the Ipswich branches are very friendly and provide great customer service and assistance. They are also very clear and explain everything well so you can make a well rounded decision for the product that best suits your needs. Reviewed on: 2nd February 2024

Lovely locally run building society.

Lovely locally run building society for the family and myself. Offering a great range of services and brilliant alternative to nationwide banks. Reviewed on: 2nd February 2024

Friendly and welcoming and very helpful

Friendly and welcoming and very helpful Reviewed on: 2nd February 2024

Great customer service.

Recently became a member and was treated so nice by the staff. Great customer service. Explained everything in a relaxed manner and Tracy really listened to me and was very informative. So nice to have a building society opened till 5pm. Reviewed on: 2nd February 2024

Great local service

It's great service and local unlike other banks and building societies now. Reviewed on: 2nd February 2024

Money with a moral compass

Friendly local branch and feels good to know my money is safe with good interest rates. A building society with a moral compass. Reviewed on: 2nd February 2024

Five Star Customer ServiceI

I have consistently received excellent customer service from the Suffolk, both in branch and on the telephone. Nothing is ever too much trouble for their staff who are friendly, polite, reassuring and professional. Reviewed on: 2nd February 2024

Moved my savings to Suffolk building society after g...

Moved my savings to Suffolk building society after good recommendations from a family friend and glad I did. Reviewed on: 2nd February 2024

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