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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.93 (1598 reviews)

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4.94

Based on 1,598 reviews, last reviewed 2nd Jan 2026

8% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Rachael was very helpful and efficient in dealing wi... Rachael was very helpful and efficient in dealing with my matters. I could not of been more pleased. The branch is easy to get to and parking is avail... Read more Reviewed on: 2nd January 2026

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1598)

Great Local Bank

Very easy and smooth with great information. Reviewed on: 29th August 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s a wonderful review – Thank you! Response date: 30th September 2025

Safe Secure and Wise

Lovely smiley staff at 10am who gave a lovely service. Hard to improve on that really. Reviewed on: 29th August 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your brilliant review! Response date: 30th September 2025

Friendly, Convenient, Efficient

Please re-open Ravenwood on a Saturday please!. Reviewed on: 28th August 2025

No Complaints Yet

Friendly, efficient be handy if I could have a debt card. Reviewed on: 28th August 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hello! Thank you so much for such lovely feedback. Response date: 30th September 2025

Helpful, Reliable, Fair

My wife has advanced dementia, so I needed to register power of attorney, and split some of our joint accounts. So we could use our money to pay for her care. Amanda was very helpful and sorted it all out for me. Reviewed on: 26th August 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s very kind of you! We’ve shared your feedback with Amanda and it’s made their day! Response date: 30th September 2025

Local, Friendly, accessible

Always friendly and approachable staff. Have been with this building society since 1994. Reviewed on: 23rd August 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hello! Thank you so much for such lovely feedback. Hearing from happy customers genuinely gives us a little spring in our step. Response date: 30th September 2025

Friendly, Helpful, Efficient

Very friendly staff and most helpful. Reviewed on: 19th August 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Wow - Thank you for the great feedback! Response date: 30th September 2025

Local and Friendly

Saturday opening would be much appreciated. Reviewed on: 19th August 2025

Helpful, Polite

Very helpful - fitted in for an appointment early. Reviewed on: 14th August 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your brilliant review! It’s great being on the high street and being able to see our members face-to-face. Pop in again soon! Response date: 30th September 2025

Friendly, Reliable

At first I was a bit annoyed at having to return for an appointment (2 Trips) but the ladies at the appointment were very helpful, friendly and I was pleased to meet them. Reviewed on: 11th August 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society You’re too kind! It’s lovely to hear when things go so well. We hope to repeat the experience again soon! Response date: 30th September 2025

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