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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.92
Based on 2,417 reviews, last reviewed 19th Aug 2026
31% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff at the Hadleigh are very friendly and help... The staff at the Hadleigh are very friendly and helpful. It is so nice to speak to a person. Reviewed on: 19th August 2026
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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
Kellou's avatar
Kellou

About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2417)

Suffolk Building Society Branch Review

5
Traditional thinking and beliefs that are carried forward. Reviewed on: 15th February 2023

Friendly, helpful, goes that extra mile

5
Always leaves me with a positive vibe. Staff so helpful and smiley, they feel more like a friend as opposed to the usual just down to business feeling. Good products cover all types of savings for all ages. Bet with them years and never had a problem, plus they do some amazing local experiences for their customers, and raise money for local charities. Reviewed on: 14th February 2023

Wish I had moved sooner

5
For years I have put up with the derisory rates offered by my bank, however I decided to change things after after recommendation and research I moved our ISA to Suffolk. The switch was seemless, explained and undertaken by the very helpful branch staff(Ravenswood), just wish I had done it sooner. Very happy customer Reviewed on: 13th February 2023

Good, clear information and friendly staff

4
I am happy with the service but did not approve of the change of name from the Ipswich Building Society and was not asked my opinion. I assume the change cost a lot of money! Reviewed on: 13th February 2023

Expert and local

5
I love my local Suffolk Building Society as it is so helpful having a branch on my High Street with such helpful and friendly staff. It is so convenient to be able to pop into the branch and talk to a real person, rather than the alternative ghastly online banking that is so impersonal and offputting. The Suffolk Building Society offers great products and services with competitive interest rates and relevant savings advice. Reviewed on: 13th February 2023

Local & Friendly

5
The building society has a welcoming entrance, The people who work there are friendly and eager to serve. They are knowledgeable about all their products . Reviewed on: 12th February 2023

Extremely helpful in-person meeting

4
All our questions were competently answered in a very friendly way and we were able to make an informed decision based on the knowledge of the manager. My only criticism would be that the rates of interest on the savings accounts we were considering were the lowest of the options that we tried. Reviewed on: 11th February 2023

Informative & friendly

5
The staff at the Woodbridge branch of the Suffolk Building Society were informative, friendly and patient with all my questions. They didn't rush me or pressure me in any way. Altogether very professional. Thank you, Suffolk Building Society. Reviewed on: 11th February 2023

Excellent customer care

5
Opening a new savings account was made really easy and I was provided with all necessary information. Reviewed on: 11th February 2023

Excellent service

5
Helpful easy to understand Treated you as an equal Reviewed on: 10th February 2023

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