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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (2417 reviews)

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4.92

Based on 2,417 reviews, last reviewed 19th Aug 2026

31% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

The staff at the Hadleigh are very friendly and help... The staff at the Hadleigh are very friendly and helpful. It is so nice to speak to a person. Reviewed on: 19th August 2026

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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2417)

Improved availability for savings products.

To be able to have your interest paid monthly is a big help in these trying times, and equals other societies products including the competitive interest rates. Reviewed on: 10th February 2023

Investment requirement

The society were most helpful in identifying a suitable investment opportunity. Reviewed on: 10th February 2023

pleasant staff.

whenever I have been to the Sudbury building society I have found the cashiers helpful & pleasant. Reviewed on: 10th February 2023

Helpful - informative

We created an account for my mother in-law. Was walked through all the power of atterney requiremens as they checked documentation. The process went smothly which was a first for dealing with banks. Well done Reviewed on: 10th February 2023

Trust fund

Quick and prompt reply, very polite Reviewed on: 10th February 2023

a great mutual society

We have used this account for savings for many years and have always been well looked after with continuity of great personal service Reviewed on: 10th February 2023

Brilliant

Basically they do everything at the Halesworth branch I would want from a building society. In today's market where everything is online with banks etc closing down , it's really good to be able to talk to a human, face to face. Also they update rate changes and other info immediately. Not left to you to try and find it on some high tech site not easy to navigate. Although they have an online system, the staff do not use this as an excuse like Nationwide to send you from pillar to post to carry out a simple task. This is a very proffessional team and I look forward to using them regularly. Thanks to all the staff at Halesworth. Reviewed on: 10th February 2023

Happy Customer

Staff are always welcoming and friendly. Products available are appropriate for local society. Reviewed on: 10th February 2023

Always in the loop

As a small, regular saver, I am pleased that I am always in the loop: always kept up to date with changes in interest rates and so on. It's great to be valued in this way! Reviewed on: 9th February 2023

The Best!

I have been saving with Suffolk Building Society for about seven years, and saw the change from Ipswich Building Society. Access to the branches is easy, I have never had to wait for more than a couple of customers in front of me. The savings rates are good and they send me a monthly update on news with handy tips on savings, mortgages and other things like keeping safe from scammers. 10/10 Reviewed on: 9th February 2023

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