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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (2417 reviews)

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4.92

Based on 2,417 reviews, last reviewed 19th Aug 2026

31% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

The staff at the Hadleigh are very friendly and help... The staff at the Hadleigh are very friendly and helpful. It is so nice to speak to a person. Reviewed on: 19th August 2026

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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2417)

Efficient, friendly and personal service

We went to the Halesworth branch to open a savings account. The staff were very welcoming and friendly, so easy to deal with and it great to receive personal service rather than the long wait and passcodes necessary with telephone banking. Reviewed on: 7th February 2023

Good service

Nice to have a local branch service is good Reviewed on: 7th February 2023

Staff at Ipswich and Woodbridge branch

Very polite and friendly. I particularly noticed at Woodbridge recently that other staff member assisted to avoid a queue. Reviewed on: 7th February 2023

Excellent service

Found the staff very, very helpful and made opening my account so straightforward, have recommended them to many of my friends Reviewed on: 7th February 2023

Excellent service - efficient service - exemplary politeness

I have been a client of Ipswich (Suffolk) BuildingSociety for several decades. I have never had cause to complain about any aspect of their Savings Arm. At a time where there is great uncertainty in the country concerning finance, it is important to have confidence in one's Savings Bank. I know my money is safe with the Suffolk Building Society. Reviewed on: 7th February 2023

Regular Savers with Suffolk Building Society.

My Wife and Have been regulars savers with and decided to save via fixed rate bond. The staff, at Woodbridge could not have been more helpful. They explained everything and made the procedure very simple. They were so helpful, courteous and efficient. I would have no hesitation in recommending them Reviewed on: 7th February 2023

Nice people

My husband and I had dealt with the winding up of my parents estate. I had an inheritance bequethed to me. We wished to be able to access same but found that our regular society had closed our local branch. Similarly bank branches were no longer open. We called into your Halesworth branch. The staff were friendly and helpful and I now have two saving a/c's with you. It is important that I am able to communicate by telephone with the staff. Reviewed on: 7th February 2023

best building society for kind staff and making good savings

I am really happy with the quality of the service that I always receive at the building society. I think their rates are always good and I love the personal service level - thank you Reviewed on: 7th February 2023

The Sudbury Branch

Helpful and polite staff. Great ethical approach. Reviewed on: 7th February 2023

Really friendly and efficient

The staff always have time to explain things and all transactions are handled efficiently without any fuss. Reviewed on: 7th February 2023

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