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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (2417 reviews)

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4.92

Based on 2,417 reviews, last reviewed 19th Aug 2026

31% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

The staff at the Hadleigh are very friendly and help... The staff at the Hadleigh are very friendly and helpful. It is so nice to speak to a person. Reviewed on: 19th August 2026

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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2417)

Friendly, knowledgeable and helpful

Telephone and email queries have been answered in a friendly, knowledgeable and helpful manner. Some loyalty savings rates are very competitive. Reviewed on: 7th February 2023

Convenient, local society

I have savings with Suffolk BS that I can access easily. Pleasant friendly and knowledgeable staff available for advice. Savings Interest rates not the highest, but reasonable. Reviewed on: 7th February 2023

A local branch network with god products and friendly helpful staff to assist those of us in our 80s.

When we visited our local branch to consider whether to renew our saving accounts,in December 2022, orwithdrawer,because of low interest rates we were advised t o await the new 2023 improved savings offers eg 1 Fixed rate Bonds, and the Freehold ISAs. Reviewed on: 7th February 2023

Young saver simple to open

Opened young savers Benny at suffolk building society , all staff welcoming and friendly , coffee, banter , and opened young savers for my daughter with ease thankyou Reviewed on: 7th February 2023

The Sudbury Branch

As new customers we have been delighted by the welcome and friendliness of the staff. They readily explain things we are unsure about. So good not to be expected to adopt online banking too. We prefer to do things the old ways! Reviewed on: 7th February 2023

It's good to support a local business which is friendly but businesslike.

Suffolk Building Society is an efficient business but engages with its customers and puts on interesting events. Any communication or business deal is dealt with extremely promptly and in a satisfactory manner. Reviewed on: 7th February 2023

Amazing experience

I am a new customer and made an appointment to open ISA investments for my wife and which including transfers from several other banks. They dealt with us in an efficient, friendly and jargon free manner and we were really put at ease and felt we were in very good hands. I would definitely recommend the Suffolk Building Society Reviewed on: 7th February 2023

The very best, very local Building Society

I have been a member of this Building Society since the 1970’s , had a mortgage with them as well as savings, they are always ready to help and have very good savings rates for a local Society. I would thoroughly recommend them! They deserve to be rewarded! Reviewed on: 7th February 2023

Great interest rates, brilliantly helpful staff

At a time when Bank of England interest rates were regularly changing, I went to invest in a fixed term savings plan. The staff I spoke to advised me holding on for a few days as they foresaw another increase in rates coming. I followed their advice and was happily rewarded. Reviewed on: 7th February 2023

Great Building Society

Had an account for years, never a problem. Nothing too much trouble. Good communication and civil and courteous people to deal with. Couldn’t ask for more.m Reviewed on: 7th February 2023

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