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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

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4.92
Based on 2,418 reviews, last reviewed 20th Aug 2026
35% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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Latest highest rating:

5

Tracy was very helpful and explained everything in a... Tracy was very helpful and explained everything in an easy way to understand. Reviewed on: 20th August 2026
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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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Kellou
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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2419)

Suffolk Building Society Branch Review

5
We like the staff - friendly and helpful. Reviewed on: 1st December 2022
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Suffolk Building Society Branch Review

5
A very nice and friendly atmosphere. Reviewed on: 30th November 2022
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Verified Member

Suffolk Building Society Branch Review

5
Like the helpful, friendly staff and the fact we can call in person to a physical branch. Reviewed on: 30th November 2022
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Verified Member

Far better than the big nationals

5
We have had savings accounts for a couple of months now. We don't feel like 'account numbers' and it's possible to speak to sensible flexible and knowledgeable people rather than fill in forms and requests online. The rates are 'much of a muchness' compared with others - no better - no worse. Overall, very happy! Reviewed on: 25th November 2022
Mark Oakes's avatar
Mark Oakes
Reply from Suffolk Building Society, formerly Ipswich Building Society Dear Mark Thank you so much for your feedback - it is very much appreciated. Best wishes Membership Team Response date: 28th November 2022
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Suffolk Building Society, formerly Ipswich Building Society

Suffolk Building Society Branch Review

5
Helpfulness of staff & being able to speak to someone. Reviewed on: 31st October 2022
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Verified Member

Suffolk Building Society Branch Review

5
Friendly and efficient service. Very knowledgeable. Reviewed on: 31st October 2022
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Verified Member

Suffolk Building Society Branch Review

5
We like the personal service. Only thing you could improve is being able to do some things online. Reviewed on: 31st October 2022
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Verified Member

Suffolk Building Society Branch Review

5
I feel extremely welcome every time I visit - I am offered and accept a great cup of coffee if I need to talk. Amazing friendly staff. Better than other building societies in Woodbridge. Reviewed on: 31st October 2022
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Verified Member

Suffolk Building Society Branch Review

5
Wonderful personal service all the time - Very professional & efficient. Reviewed on: 31st October 2022
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Verified Member

Suffolk Building Society Branch Review

5
Convenient location and friendly staff. Reviewed on: 31st October 2022
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Verified Member

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