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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (2223 reviews)

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4.92

Based on 2,223 reviews, last reviewed 11th Jun 2026

58% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Fabulous staff - really helpful The lady who opened my accounts couldn’t have been more helpful and friendly whilst also being very professional. Reviewed on: 11th June 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2223)

We are treated as people

The range of products suits several situations that people might be in. Reviewed on: 26th January 2022

Great Human Interface Banking

The direct human interface contact I have had over the years with IBS, keeps me coming back time after time. I feel valued, I trust where my money is and the staff are always so polite and helpful. Keep doing what you are doing SBS and you will keep my business and my continued recommendation to friends and family. Reviewed on: 26th January 2022

good savings account and helpful

When we were in first lock-down their office worked with us via the post and phone to renew our savings account for a further year. Reviewed on: 26th January 2022

Professional, thoughtful and responsive

Always cheerful and helpful; they try and resolve your issues Reviewed on: 26th January 2022

Best Building Society in Easr of England

Customer focused and always friendly and helpful staff. Reviewed on: 26th January 2022

Years of friendly service

We've had a mortgage (now redeemed) and savings with Suffolk Building Society for over 30 years and have always encountered friendly faces and support. The membership event scheme they ran pre-Covid was brilliant and we enjoyed many days out with them at places of interest in our beautiful county. Reviewed on: 26th January 2022

Safe and smart savings

I have been saving via your Flexi savings vehicle for some years now. It is a very useful method for me to save over a year, or more, so as to use a lump sum for a particular reason. Reviewed on: 26th January 2022

Safe, convenient and excellent service

Excellent customer service, friendly and extremely helpful staff, especially to elderly Reviewed on: 26th January 2022

Best saver last year

Always helpful been with them for 2years Reviewed on: 26th January 2022

Good rates

I use their regular monthly saver which pays good rates. Reviewed on: 26th January 2022

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