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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (1393 reviews)

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4.92

Based on 1,393 reviews, last reviewed 30th Jun 2025

39% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

In branch service review I like dealing in person rather than online. Reviewed on: 30th June 2025

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1393)

Friendly, local service, mutual

Very efficient and good explanations. Reviewed on: 1st April 2024

Fine

It's fine already, good customer service. Reviewed on: 1st April 2024

Excellent rates, staff

My wife and I were welcomed into the Princes Street, Ipswich branch of the Society bu a male member of staff and we were invited to sit down in the comfortable lounge area which is found to be well decorated and cosy. The branch is conveniently located in the town centre, a short distance from 2/3 stations. After a four minuite wait we were taken into an office by a lady for our meeting. Reviewed on: 25th March 2024

Very professional, friendly and informative

I had an appointment at 9am, the doors opened and I was greeted with a gentleman who was extremely polite and pointed for me to take a seat ready for me to be greeted by Michelle. Reviewed on: 25th March 2024

Very personal service

Very friendly and knowledgeable lady. Felt very comfortable and private. Vicky answered all my questions. Reviewed on: 23rd March 2024

Customer service

Friendly, approachable and knowledgeable staff at local branch. Reviewed on: 22nd March 2024

Calm, friendly, efficient

Very friendly and efficient staff. Calm and business-like atmosphere. A place to look forward to visiting. Reviewed on: 14th March 2024

Happy Saver

I really like the Regular Saver accounts that SBS has had. Excellent customer service and good interest rates Reviewed on: 7th March 2024

Professional, accessible, historic

Experience was all good - efficient, friendly and assured staff, and a wonderful room to conduct business. Reviewed on: 6th March 2024

Professional, local

Good to have a local office. Professional, clear advice and explanations. Reviewed on: 6th March 2024

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