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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.92
Based on 2,407 reviews, last reviewed 12th Aug 2026
26% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Friendly informative discussion with me offering som... Friendly informative discussion with me offering some advice on how to go forward. Today I have been sorting my finances that I assumed my solicitors ... Read more Reviewed on: 12th August 2026
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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
Kellou's avatar
Kellou

About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2407)

Friendly and convenient location

5
Friendly and convenient location Reviewed on: 21st April 2026

Very friendly and helpful at Felixstowe branch.

5
Very friendly and helpful at Felixstowe branch. I love to be able to receive personal service at a branch. Reviewed on: 21st April 2026

Good and friendly service.

5
Good and friendly service………………… Reviewed on: 20th April 2026

Very informative and helpful, very good customer exp...

5
Very informative and helpful, very good customer experience as always. Reviewed on: 20th April 2026

Excellent extremely informative and helpful

5
Excellent extremely informative and helpful Reviewed on: 20th April 2026

We like to be local

5
We chose SBS as our local building society in preference to banks for the community aspect and availability. The staff were very helpful and patient Reviewed on: 18th April 2026

Was a lovely visit to the Hadleigh branch friendly h...

5
Was a lovely visit to the Hadleigh branch friendly helpful staff . Reviewed on: 17th April 2026

Had an appointment with Amy, very friendly.

5
Had an appointment with Amy, very friendly. Amy explained everything to me and couldn’t fault anything. Amy was very professional. Great customer service 10/10 Reviewed on: 17th April 2026

Friendly, helpful and knowledgeable advice

5
Friendly, helpful and knowledgeable advice Reviewed on: 17th April 2026

Carolyn helpful and understanding!

5
Carolyn was really helpful and understanding of our needs and helped us navigate what we needed! Reviewed on: 17th April 2026

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