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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (1393 reviews)

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4.93

Based on 1,393 reviews, last reviewed 30th Jun 2025

35% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

In branch service review I like dealing in person rather than online. Reviewed on: 30th June 2025

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1393)

Helpful and efficient

I appreciate the fact that there is a branch in Hadleigh. Reviewed on: 29th February 2024

Local, helpful, informative

Tracy took time to explain before we deided what to do, all very helpful. Reviewed on: 29th February 2024

Local, friendly, helpful

Tracy was informative and made it easy to transact. Reviewed on: 29th February 2024

Friendly, local, helpful

Good advice and explanation. Nice manner. Reviewed on: 29th February 2024

Best possible service

Very helpful; the young ladies really give their best. Reviewed on: 29th February 2024

Good customer service

Very good, excellent customer service. Reviewed on: 28th February 2024

Easy to use.

Straightforward and really easy to use. Reviewed on: 28th February 2024

Review of Savings

Benny at the Woodbridge office was extremely welcoming and efficient with the whole process of explaining the range of investments. Reviewed on: 27th February 2024

Moved Isa from a bank.

Met with Rachel today, who filled in all my forms to move my maturing ISA from Barclays Bank to the Suffolk Building Society. I am fed up with banks closing their branches and having no one to speak to for advice or spending hours on the phone attempting to find the correct person. In the Suffolk BS, you can speak directly by phone to the people that work in the branch or walk in there and arrange an appointment. Simply put, they have proper Customer Service with knowledgeable, professional people waiting to help you. Love the Woodbridge branch. Thank you, Rachel. Reviewed on: 26th February 2024

just what we wanted

Already hold a joint notice account but wanted an instant access joint account Reviewed on: 26th February 2024

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