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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.93 (1598 reviews)

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4.94

Based on 1,598 reviews, last reviewed 2nd Jan 2026

8% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Rachael was very helpful and efficient in dealing wi... Rachael was very helpful and efficient in dealing with my matters. I could not of been more pleased. The branch is easy to get to and parking is avail... Read more Reviewed on: 2nd January 2026

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1598)

Local, trustworthy, community-minded

I like having a local branch, I feel safe having face-to-face interactions. I feel my money is sage as it is not online. Reviewed on: 30th December 2024

Reliable, safe, excellent

I love that I can save money and it's not through online banking. It works better for me to save with SBS. Reviewed on: 23rd December 2024

I cannot fault the customer service I received from...

I cannot fault the customer service I received from SBS: they managed to fit me in at very short notice, were incredibly helpful and were able to set up my account that morning. I would not hesitate to recommend them to anyone. Reviewed on: 21st December 2024

Professional, friendly, precise

Friendly, professional service. Everything clearly explained in detail. Reviewed on: 17th December 2024

Friendly, warm atmosphere

Very friendly staff. Nice atmosphere. Reviewed on: 17th December 2024

In the town

I like going into a branch to have contact. Reviewed on: 13th December 2024

Friendly and helpful

All staff are friendly and very helpful. Reviewed on: 11th December 2024

Friendly, convenient, helpful

Local, accessible, and open 6 days a week. Reviewed on: 10th December 2024

Friendly, efficient, competitive

Plenty of cashiers, local branch and give a personal service. Reviewed on: 5th December 2024

Professional

We like the fact that you have an office where we can do business in a face-to-face style. We do not like online banking. Our meeting with Tracey was very helpful. Reviewed on: 3rd December 2024

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