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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

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4.94
Based on 1,591 reviews, last reviewed 20th Dec 2025
54% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Came into branch to open a regular saver and was ser... Came into branch to open a regular saver and was served by Ruby in Woodbridge. She was in training but helped us tremendously. Very happy with the ser... Read more Reviewed on: 20th December 2025
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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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Kellou
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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1591)

Friendly, local service

5
Friendly, easy to talk to, local service. Reviewed on: 7th October 2024
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Friendly, local service

5
Tracy was very helpful and we love their old-fashioned ways. Being very local is idea. Thank you. Reviewed on: 7th October 2024
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Verified Member

Recently opened a new account at Aldeburgh Branch

5
Recently opened an account at Aldeburgh Branch and was seen by Rachel who was very helpful and welcoming and very professional. I opened a savings account and it was all explained very well. Everyone at the branch was very welcoming. It was very good to be able to speak a real person something which is very important to me in this day of technology & social media which I struggle with so am very grateful to you for having your local branch. Please do not ever close.. Christine Marion Reviewed on: 6th October 2024
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Christine
Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your lovely review! We love getting stuck in and supporting our communities. Look out for other work we’re doing on our website About Us - Us Response date: 7th October 2024
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Suffolk Building Society, formerly Ipswich Building Society

Excellent customer service

5
Bethany J was so helpful and patient in helping us open an account with four signatories Reviewed on: 4th October 2024
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Dee K

Local and convenient

5
I was very happy with the service today. Reviewed on: 3rd October 2024
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Verified Member

Friendly, local, efficient

5
Very happy with our experience today. Reviewed on: 3rd October 2024
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Friendly and helpful

5
I feel that dealing with someone personally is far more better than phone and also being local is very convenient. Reviewed on: 30th September 2024
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Verified Member

Very good and helpful

5
Wanted to have easy access rather than by phone or email. Reviewed on: 30th September 2024
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Friendly, helpful, knowledgeable

5
All members of the Aldeburgh team are always friendly, helpful, knowledgeable and efficient. The personal service is greatly appreciated. Reviewed on: 27th September 2024
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Excellent

5
I appreciate being able to see someone face-to-face. Friendly, efficient and informative. Reviewed on: 23rd September 2024
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