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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

View other Suffolk Building Society, formerly Ipswich Building Society products
4.92
Based on 1,393 reviews, last reviewed 30th Jun 2025
35% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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Latest highest rating:

5

In branch service review I like dealing in person rather than online. Reviewed on: 30th June 2025
Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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Kellou
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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Suffolk Building Society, formerly Ipswich Building Society: Savings now

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1393)

Friendly, very helpful and extremely knowledgeable.

5
All the staff I have dealt with have been friendly, very helpful and extremely knowledgeable about the products Suffolk Building Society offers. It is local and convenient providing an excellent service. I would highly recommend it. Reviewed on: 7th February 2024
Elaine T's avatar
Elaine T

Excellent service counter staff are really helpful a...

5
Excellent service counter staff are really helpful and friendly Reviewed on: 6th February 2024
Karon B's avatar
Karon B

Great experience

5
Efficient and professional staff, excellent comm Reviewed on: 6th February 2024
Joy K's avatar
Joy K

Good personal service.

5
Good personal service. Friendly and helpful staff. Reviewed on: 6th February 2024
Jan W's avatar
Jan W

Internet Problem Quickly Sorted Out

5
Had an internet problem setting up an online fixed rate Bond but Suffolk Building Society got back to me and soon sorted everything out to our mutual satisfaction. Reviewed on: 6th February 2024
Brian's avatar
Brian

Helpful staff

5
Really easy to get advice relating to my savings. Initial contact via email and then being able to speak to a knowledgeable person was so helpful to me. I cannot get into a branch easily so speaking to someone was great. Reviewed on: 6th February 2024
Ally's avatar
Ally

Helpful and convenient

5
Went through all their products in a face to face meeting which was conveniently arranged for a Saturday Reviewed on: 6th February 2024
Bonnie's avatar
Bonnie

PERSONAL TOUCH COUNTS

5
It was the personal touch that really enhanced my experience of opening a savings account. Staff went out of their way to assist me and make the experience seamless. Very different experience to opening accounts with other banks or building societies. It was dlso amazing to be able to contact the branch directly by telephone without having to select numerous options before getting to speak to someone or only being able to speak to people at a call centre who really are not sufficiently informed (not their fault) to help. Reviewed on: 6th February 2024
Vanessa H's avatar
Vanessa H

Face to face contact

5
Very helpful and good face to face contact Reviewed on: 6th February 2024
Jean Rob's avatar
Jean Rob

Good rates of interest.

5
Good rates of interest.Friendly and helpful staff. Reviewed on: 6th February 2024
Elizabeth M's avatar
Elizabeth M

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