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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.96
Based on 2,124 reviews, last reviewed 14th May 2026
89% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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4%
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Latest highest rating:

5

Tracy was really helpful with our ISA transfer in. Tracy was really helpful with our ISA transfer in. Staff at Hadleigh always very friendly and helpful. Reviewed on: 14th May 2026
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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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Kellou

About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2129)

Efficient straight forward process

5
Efficient straight forward process Reviewed on: 2nd February 2026

Nice customer experience, looked after our needs.

5
Nice customer experience, looked after our needs. Reviewed on: 2nd February 2026

Laura was great at doing all the forms and transfers...

5
Laura was great at doing all the forms and transfers for my wife and I . Very patient and pleasant as we looked for numbers etc. will definitely use SBS in the future. Reviewed on: 2nd February 2026

Excellent Service at Ipswich Branch.

5
Visited Ipswich Branch to transfer an expired ISA to new account. We were welcomed by Michelle without appointment at lunchtime. Following advice, the transaction was completed with patience and courtesy to combine three separate accounts with pass books being retained and returned earlier than expected. Faultless customer service. Thank you. Reviewed on: 30th January 2026
Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s very kind of you! We’ve shared your feedback with Michelle and it’s made their day! Response date: 5th February 2026
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Suffolk Building Society, formerly Ipswich Building Society

Caring staff face to face is very important

5
Caring staff face to face is very important Reviewed on: 30th January 2026

Friendly informative staff

5
Every member of staff was friendly to all the customers I saw. Leah was helpful, informative and efficient Reviewed on: 30th January 2026

Had prompt and friendly service always

5
Had prompt and friendly service always Reviewed on: 29th January 2026

A very friendly, helpful and knowledgeable staff mem...

5
A very friendly, helpful and knowledgeable staff member who explained everything concisely Reviewed on: 29th January 2026

Good day all went well to open account

5
Good day all went well to open account Reviewed on: 28th January 2026

Lovely staff, helpful and efficient

5
Lovely staff, helpful and efficient Reviewed on: 28th January 2026

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