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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.94
Based on 1,647 reviews, last reviewed 14th Jan 2026
28% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Prompt and friendly staff at Saxmundham Prompt and friendly staff at Saxmundham Reviewed on: 14th January 2026
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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
Kellou's avatar
Kellou

About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1647)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Happy long standing Member

5
I have held different savings accounts with the Society over the years and always found the rates competitive. I like to deal with my accounts on line and I have found this very easy to do. Customer Service response times are also very good. Reviewed on: 2nd February 2024

Here we Are

5
A pleasure to deal with a human and not a computer. Simple registration with a minimum of fuss. Excellent. Reviewed on: 19th December 2025

Brilliant

5
Marie was so incerdibly helpful at sorting out my maturity. Great customer service, would recomend Reviewed on: 19th December 2025

Walked into the Woodbridge branch and Izzy was so he...

5
Walked into the Woodbridge branch and Izzy was so helpful and able to open an account there and then. Helped me with paying in and sat with me while I was on hold to the bank. Lovely lady, Reviewed on: 19th December 2025

Jack was very patient in my appointment.

5
Jack was very patient in my appointment. Helped me understand the accounts and find one that was best for me. Very happy with the service Reviewed on: 19th December 2025

Opened a savings account.

5
Opened a savings account. a your colleague took me through the process of transferring money from an existing bank account Reviewed on: 19th December 2025

Very good indeed.

5
Very good indeed. Rachel was so kind and spoke clearly and slowly. We are elderly and I am rather deaf. That makes a big difference to us. Reviewed on: 19th December 2025

Very helpful when so many banks have left towns

5
Very helpful when so many banks have left towns Reviewed on: 19th December 2025

Good customer service, Gracie was very helpful.

5
Good customer service, Gracie was very helpful.. Reviewed on: 19th December 2025

Haverhill

5
Good rates, good customer service Reviewed on: 19th December 2025

Good and Helpful

5
The Help and friendly manner, they dealt with our requests. Reviewed on: 18th December 2025