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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (2409 reviews)

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4.92

Based on 2,409 reviews, last reviewed 13th Aug 2026

29% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Good communication and service. Good communication and service. Speak with a human. Reviewed on: 13th August 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2409)

Friendly, helpful

Friendly, helpful, efficient. A very good local building society. Reviewed on: 24th February 2026

Receptionist was friendly and helpful.

Receptionist was friendly and helpful. Manager Courtney was really helpful and answers all my questions. Reviewed on: 24th February 2026

Pleasant experience

All questions answered in a friendly manner. Reviewed on: 23rd February 2026

Professional and approachable and made me feel at ease

Professional and approachable and made me feel at ease Reviewed on: 23rd February 2026

Came into Woodbridge to open an account.

Came into Woodbridge to open an account. Although it was near closing day, Freya was a superstar and opened the account fast and efficient. Very accommodating Reviewed on: 21st February 2026

Freya made opening an ISA simple for us.

Freya made opening an ISA simple for us. We were very pleased with the customer service we received and the high interest rates. Reviewed on: 21st February 2026

Woodbridge staff were brilliant.

Woodbridge staff were brilliant. Efficient and fast, made our situation a lot easier Reviewed on: 21st February 2026

Extremely helpful service.

Extremely helpful service. All good Reviewed on: 21st February 2026

Friendly and informative.

Friendly and informative. Very comprehensive. Reviewed on: 20th February 2026

Excellent advice and very helpful staff.

As a Power of Attorney for my mum I needed to invest the proceeds of her house sale. On entering the branch I was made to feel very welcome, I was made an appointment to see an advisor and given very good advice. I had to return after speaking to my siblings to open the 2 accounts and Tracy explained everything to me in great detail. Reviewed on: 20th February 2026

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