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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.93 (1417 reviews)

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4.93

Based on 1,417 reviews, last reviewed 31st Jul 2025

47% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Available, accomodating and necessary Professional service and welcoming. Face-to-face contact. Accessible for easy transactions. Reviewed on: 31st July 2025

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1417)

Great customer care

Great customer care really good staff who handle your enquiry with professionalism and a lovely friendly manner. It makes all the difference visiting a friendly warm branch Reviewed on: 2nd February 2024

Accounts

Ask about my savings and was helped sort out all my accounts Time was no problem. Reviewed on: 2nd February 2024

I’ve saved with SBS my entire life and have always h...

I’ve saved with SBS my entire life and have always had a positive experience using their branches Reviewed on: 2nd February 2024

A welcome addition to the High Street

The staff are always knowledgeable, efficient and helpful. Reviewed on: 2nd February 2024

Excellent service.

Nothing is too much trouble, polite, helpful and explain so it’s easy to understand. Reviewed on: 2nd February 2024

Very helpful and Friendly environment

When visiting the branch in Woodbridge, Suffolk staff were very helpful and friendly when explaining my options particularly as I was unsure of a few of the options. They were happy to explain what each option meant for me. Reviewed on: 2nd February 2024

Took a fixed rate isa lady that dealt with it could...

Took a fixed rate isa lady that dealt with it could not have been more helpful Reviewed on: 2nd February 2024

Staff support

Staff were very knowledgeable and helpful Reviewed on: 2nd February 2024

Always keeps you updated with the on going saving rates

Always keeps you updated with the on going saving rates Reviewed on: 2nd February 2024

Great staff in the Saxmundham branch delt with a lar...

Great staff in the Saxmundham branch delt with a large deposit for me and made me feel at ease. Very professional. I can highly recommend. Reviewed on: 2nd February 2024

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