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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.93 (1598 reviews)

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4.94

Based on 1,598 reviews, last reviewed 2nd Jan 2026

8% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Rachael was very helpful and efficient in dealing wi... Rachael was very helpful and efficient in dealing with my matters. I could not of been more pleased. The branch is easy to get to and parking is avail... Read more Reviewed on: 2nd January 2026

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1598)

always Happy to Help and a friendly service

always Happy to Help and a friendly service Reviewed on: 3rd February 2024

Outstanding Service

I have been with this society for many years and they have always provided an excellent service. Reviewed on: 3rd February 2024

Dickies view

A good local Society , which is why I support it. The staff are always helpful and informative and provide a good and efficient service. Although local, the savings rates are very competitive. The Society also supports many local initiatives and good causes. Reviewed on: 3rd February 2024

We went in this week to pick up my wife’s book and a...

We went in this week to pick up my wife’s book and all the staff go overboard to make you feel welcome. Nothing is too small as they checked my account to make sure some money had gone in that I had transferred. very good service. Reviewed on: 3rd February 2024

Friendly and helpful staff.

Friendly and helpful staff. Made me feel very welcome as a new customer Reviewed on: 3rd February 2024

You can talk to real people.

You can talk to real people.and it is very professional. Reviewed on: 3rd February 2024

Excellent customer service.

Excellent customer service. I arrived at the local branch 1 min before they close but the staff were happy to deal with what I needed without rushing me. Reviewed on: 3rd February 2024

Sudbury branch always friendly and helpful

Sudbury branch always friendly and helpful Reviewed on: 3rd February 2024

THE ELDERLIES

AS MORE TOWNS ARE BECOMING BEREFT OF BANKS AND THE NEED TO SPEAK TO PEOPLE FACE TO FACE TO SORT OUT PROBLEMS I AM VERY FORTUNATE THAT IWAS AN STILL AM A SBS MEMBER AND AM ABLE TO SORT OUT SAVINGS AND OTHER PROBLEMS WITHA FACE TO FACE + A CUP OF COFFEE IF NEEDED Reviewed on: 3rd February 2024

Woodbridge staff are lovely

The people who work for the Woodbridge branch are simply lovely. They are very helpful and friendly. Reviewed on: 3rd February 2024

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