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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (2409 reviews)

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4.92

Based on 2,409 reviews, last reviewed 13th Aug 2026

29% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Good communication and service. Good communication and service. Speak with a human. Reviewed on: 13th August 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2409)

My experience today was wonderful, sherry is very kn...

My experience today was wonderful, sherry is very knowledgeable, excellent customer service and very helpful and friendly. She is a credit to the society Reviewed on: 3rd February 2026

Good communication, straightforward set up process.

Good communication, straightforward set up process. Reviewed on: 3rd February 2026

the staff at the Felixstowe branch were very helpful...

the staff at the Felixstowe branch were very helpful and happy to help. Glad there’s a local branch with nice staff. Reviewed on: 3rd February 2026

Felixstowe.

Felixstowe. I opened a fix rate one year investment with the branch manager Louise wright to expire on February 28 2027 Louise was helpful and confident at her position. Reviewed on: 3rd February 2026

Tina dealt with our needs

Tina dealt with our request quickly and easily to change our accounts Reviewed on: 3rd February 2026

Good experience nice staff nice office

Good experience nice staff nice office Reviewed on: 3rd February 2026

New account

Staff are always very polite, extremely helpful. Reviewed on: 3rd February 2026

Excellent branch

The staff are friendly and helpful. Everyone has assisted in providing me with an informative and productive experience. Reviewed on: 3rd February 2026

Very friendly and helpful at Halesworth

Very friendly and helpful at Halesworth Reviewed on: 3rd February 2026

Very good service in sudbury branch

Very good service in sudbury branch Reviewed on: 3rd February 2026

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