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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.94
Based on 1,598 reviews, last reviewed 2nd Jan 2026
8% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
See only 1 star reviews
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Latest highest rating:

5

Rachael was very helpful and efficient in dealing wi... Rachael was very helpful and efficient in dealing with my matters. I could not of been more pleased. The branch is easy to get to and parking is avail... Read more Reviewed on: 2nd January 2026
Eddie's avatar
Eddie

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
Kellou's avatar
Kellou

About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1598)

Customer Service as it should be

5
Customer Service as it should be, pleasant, professional, attentive and quite happy to take the time to explain things and assist as and when required. Reviewed on: 2nd February 2024

Very professional iservice and informative about the...

5
Very professional service and informative about the product I wanted Reviewed on: 2nd February 2024

Great rates

5
Great rates , good choice of products. Reviewed on: 2nd February 2024

You are lucky if you live in Suffolk!

5
My son suggested that I look at Suffolk Building Society for my savings as the interest rates were very competitive. They have branches in my local town where all the banks have closed and provide a truly friendly and personal service. I couldn't believe my luck, as you have to live in the region to be a customer. I feel that my precious savings are being well looked after, helping others to buy their own homes. Reviewed on: 2nd February 2024

Friendly and efficient

5
Always friendly and helpful and prepared to go above and beyond Reviewed on: 2nd February 2024

Simply Good Administration...

5
We opened up a new savings account which administartively was simple and well administered. We chose the society in particlar in order to support a local institution serving local people. Reviewed on: 2nd February 2024

Their service is exemplary

5
Their service is exemplary, and their savings products always very competitive. They make everything so easy and are always very easily contactable in the event of questions. A joy to deal with. Reviewed on: 2nd February 2024

High interest annual savings account provides best r...

5
High interest annual savings account provides best rate of any of my accounts. The branch is convenient and friendly. Reviewed on: 2nd February 2024

The staff are very helpful, polite and friendly

5
The staff are very helpful, polite and friendly Reviewed on: 2nd February 2024

Great, good & awesome customer services.

5
Good & awesome customer services when I call them and in contact with them. Reviewed on: 2nd February 2024

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