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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.94
Based on 1,598 reviews, last reviewed 2nd Jan 2026
8% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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4%
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0%
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Latest highest rating:

5

Rachael was very helpful and efficient in dealing wi... Rachael was very helpful and efficient in dealing with my matters. I could not of been more pleased. The branch is easy to get to and parking is avail... Read more Reviewed on: 2nd January 2026
Eddie's avatar
Eddie

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
Kellou's avatar
Kellou

About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1598)

Very professional good knowledge quick and easy sett...

5
Very professional good knowledge quick and easy setting up new account Reviewed on: 3rd February 2024

Great product range and great service.

5
Great product range and great service. Reviewed on: 3rd February 2024

Something old, something new...

5
I have transformed my financial life, hand in hand with Suffolk Building Society. Because of my savings account with you, your friendly staff, and the in-person pass book account management, I have gone from a person who was always in debt and up to my eyeballs in money stress, to a person who co-owns a house with my partner, and has got real actual savings to sensibly and comfortably withdraw as we start planning our wedding. Me from 5 years ago would never believe where I am now, maxing out a monthly regular savings account AND not having to withdraw it back to feed the meter before next payday. Thank you Suffolk Building Society for making my money feel manageable as I got started, and for now helping me feel competent and in control as I move in to this new phase of life. Reviewed on: 3rd February 2024

Always Helpful

5
Always Helpful and one of the few Building society's still making postal contact Reviewed on: 2nd February 2024

cheerful staff and very convenient...

5
Always cheerful staff and very convenient as in our home town. Will always be honest about whether we should stick with our current accounts or move to one that has superseded it. Reviewed on: 2nd February 2024

Local service, global standards

5
I took out a cash Isa with Lucy at the Halesworth Office. Excellent customer service and extensive product knowledge. Instantly I felt a bond of trust and a truly local hub. A former city dweller, this was a revelation! Reviewed on: 2nd February 2024

Quick and simple

5
the entire system and procedure is fast and efficient Reviewed on: 2nd February 2024

First time bank account

5
I opened an account for my daughter to maintain her savings until she's an adult. The service we have received has been fantastic- from setting the account up to closing the right product for us. Reviewed on: 2nd February 2024

Brilliant, brilliant, brilliant

5
We like the friendly staff, they know their customers. Reviewed on: 2nd February 2024

Local, friendly and professional.

5
Local, friendly and professional. I have been with them for 10 years, their service has been brilliant. Reviewed on: 2nd February 2024

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