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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

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4.93
Based on 1,417 reviews, last reviewed 31st Jul 2025
47% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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96%
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4%
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Latest highest rating:

5

Available, accomodating and necessary Professional service and welcoming. Face-to-face contact. Accessible for easy transactions. Reviewed on: 31st July 2025
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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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Kellou
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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1417)

Suffolk Building Society Branch Review

5
Friendly staff and account that suits my needs with a good rate. Reviewed on: 30th April 2023
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Suffolk Building Society Branch Review

5
Friendly staff and peaceful environment. Reviewed on: 30th April 2023
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Suffolk Building Society Branch Review

5
Excellent welcome and very efficient. Reviewed on: 30th April 2023
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Verified Member

Woodbridge Branch - Benny

5
I tried to call 2 numbers this morning (Friday 28th April)… both just rang for ages and cut to a message saying they were closed for the Bank Holiday (??) Fortunately found a number which went through directly to Woodbridge Branch and got a lovely chap called Benny. OMG - If only we could get customer service like this on every occasion we have to seek it. Benny was incredibly helpful, understanding and anything he wanted to clarify he confirmed he would email me back after speaking to the necessary dept. After ending the call I felt the need to note this somewhere and express my gratitude and thanks for superb customer service and reassurance that all enquiries not answered will be responded to asap! Great work Benny, Suffolk Building Society, please ensure you invest in these great staff members and recognise future stars within the organisation! Reviewed on: 28th April 2023
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Denise

Very good service and extremely high customer support!

5
I knew nothing about my CTF and accessing it, yet the staff i contacted continued to support me and never made me feel silly for asking so many questions. Reviewed on: 20th April 2023
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Verified Member

Bonds

5
Very happy with the information given Reviewed on: 20th April 2023
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Savings Accounts

5
We wanted to deposit some additional money with Suffolk Building Society. We both have existing Savings Accounts but Diane made sure that we were aware of the different options currently available and gave us very clear informed advice. Reviewed on: 20th April 2023
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Verified Member

Suffolk Building Society Branch Review

5
A local branch with friendly, helpful staff. Reviewed on: 19th April 2023
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Verified Member

Suffolk Building Society Branch Review

5
Local office, one-to-one service, friendly, knowldegeable and professional staff, good rates of interest on account. Tracy - excellent staff member, really helped me set-up accounts. Reviewed on: 19th April 2023
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Verified Member

Suffolk Building Society Branch Review

5
Local branches with face-to-face access. Reviewed on: 19th April 2023
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