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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.94 (1805 reviews)

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4.94

Based on 1,805 reviews, last reviewed 7th Mar 2026

134% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Charlotte D explained everything clearly and was ver... Charlotte D explained everything clearly and was very helpful and efficient Reviewed on: 7th March 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1805)

Opened a child’s account with Marie at Woodbridge br...

Opened a child’s account with Marie at Woodbridge branch. Fantastic service from beginning to end. Marie was very helpful and explained everything I needed to know about the account. Highly recommend and will be returning to open more accounts in the future. Reviewed on: 7th February 2024

Personal and friendly.

Personal and friendly. It feels like we're investing in the local area and not just for ourselves. Reviewed on: 7th February 2024

Friendly, very helpful and extremely knowledgeable.

All the staff I have dealt with have been friendly, very helpful and extremely knowledgeable about the products Suffolk Building Society offers. It is local and convenient providing an excellent service. I would highly recommend it. Reviewed on: 7th February 2024

Excellent service counter staff are really helpful a...

Excellent service counter staff are really helpful and friendly Reviewed on: 6th February 2024

Great experience

Efficient and professional staff, excellent comm Reviewed on: 6th February 2024

Good personal service.

Good personal service. Friendly and helpful staff. Reviewed on: 6th February 2024

Internet Problem Quickly Sorted Out

Had an internet problem setting up an online fixed rate Bond but Suffolk Building Society got back to me and soon sorted everything out to our mutual satisfaction. Reviewed on: 6th February 2024

Helpful staff

Really easy to get advice relating to my savings. Initial contact via email and then being able to speak to a knowledgeable person was so helpful to me. I cannot get into a branch easily so speaking to someone was great. Reviewed on: 6th February 2024

Helpful and convenient

Went through all their products in a face to face meeting which was conveniently arranged for a Saturday Reviewed on: 6th February 2024

PERSONAL TOUCH COUNTS

It was the personal touch that really enhanced my experience of opening a savings account. Staff went out of their way to assist me and make the experience seamless. Very different experience to opening accounts with other banks or building societies. It was dlso amazing to be able to contact the branch directly by telephone without having to select numerous options before getting to speak to someone or only being able to speak to people at a call centre who really are not sufficiently informed (not their fault) to help. Reviewed on: 6th February 2024

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