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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

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4.93
Based on 1,417 reviews, last reviewed 31st Jul 2025
50% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Available, accomodating and necessary Professional service and welcoming. Face-to-face contact. Accessible for easy transactions. Reviewed on: 31st July 2025
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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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Kellou
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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1417)

Suffolk Building Society Branch Review

5
We like the branch being local and the availability of appontments. Reviewed on: 19th April 2023
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Suffolk Building Society Branch Review

5
Liked the change of name from Ipswich to Suffolk, and the locality and deserves. Reviewed on: 19th April 2023
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Suffolk Building Society Branch Review

5
Friendly, personable, knowledgeable staff, we were made to feel very comfortable and explanations given clearly when we asked. Excellent customer care, we saw Harvey for our interview - very courteous young man. Reviewed on: 19th April 2023
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Suffolk Building Society Branch Review

5
Very friendly and helpful, superb customer service - no improvements needed. Reviewed on: 19th April 2023
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Verified Member

Suffolk Building Society Branch Review

5
The excellent service I experienced on the phone on a Friday afternoon together with the hospitality, clear instructions and efficiency when I saw someone on Monday, March 27th 2023 at 2pm. Reviewed on: 17th April 2023
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Saving

5
I’ve been saving with the society for several years now, whenever I needed to pop in branch, always a warm professional greeting, so nice to be treated in such a lovely manner,. Reviewed on: 11th April 2023
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Nice face to face banking

5
Lovely to be able to walk into a bank and have a face to face meeting plus the savings interest rates are really competitive! Reviewed on: 11th April 2023
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helpful and simple

5
money is something i’ve always found complicated , i was able to have an in branch meeting and everything was explained so thoroughly, definitely the best choice Reviewed on: 7th April 2023
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amber

Suffolk Building Society Branch Review

4
Convenient, thoroughfare office with very helpful, pleasant staff. For these reasons I expect to continue being a long term customer even though savings rates are slightly higher elsewhere. Reviewed on: 3rd April 2023
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Verified Member

Suffolk Building Society Branch Review

5
The staff are so friendly they make you feel so welcome. Reviewed on: 3rd April 2023
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