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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.94
Based on 1,597 reviews, last reviewed 31st Dec 2025
3% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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Latest highest rating:

5

Polite knowledgable staff in halesworth Polite knowledgable staff in halesworth Reviewed on: 31st December 2025
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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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Kellou

About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1597)

My wife and I live in Leicestershire.

5
My wife and I live in Leicestershire and have never been to the Suffolk B/S branch. However, we are still made to feel as though we are part of what we believe to be something special. What is lacking these days in the banking sector is genuine customer contact and focus. We have always been so impressed with the Suffolk from day one and will continue to save with them in the future. Thank you. Reviewed on: 2nd February 2024

Found all staff very helpful especially with Isa inf...

5
Found all staff very helpful especially with Isa information Reviewed on: 2nd February 2024

Bubbly staff

5
Always had very good service excellent staff Reviewed on: 2nd February 2024

Very helpful did what we asked them to do with...

5
Very helpful did what we asked them to do with no fuss Reviewed on: 2nd February 2024

Support Suffolk

5
We have opened accounts in the last year & the service? & help was excellent Reviewed on: 2nd February 2024

Easy to set up and very responsive to any questions-...

5
Easy to set up and very responsive to any questions- the account runs itself Reviewed on: 2nd February 2024

helpful and friendly staff.

5
helpful and friendly staff. backed up now by a website . Reviewed on: 2nd February 2024

Good experiences lead to further business

5
Very easy to deal with, and a pleasure to be able to speak to human beings in the Sudbury branch. I originally set up a savings account for my mother, and when she passed away the closure of the account and transfer of funds for probate was handled very sensitively. My wife and I have subsequently opened a savings account for ourselves at Sudbury branch. Reviewed on: 2nd February 2024

Helpful and Engaging

5
From first contact to making an appointment, and then throughout the actual meeting, the staff of Suffolk Building Society were helpful and transparent in all aspects of the process. Reviewed on: 2nd February 2024

Helpful & friendly staff.

5
Helpful & friendly staff. Quick response times & you don't normally wait for ages to get through Reviewed on: 2nd February 2024

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