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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

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4.93
Based on 1,437 reviews, last reviewed 26th Sep 2025
48% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

New account opening Rachel in the Felixstowe branch opened my new account in a very efficient and friendly manner. Service in the branch is always very pleasant. Thank yo... Read more Reviewed on: 26th September 2025
Gary J's avatar
Gary J

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
Kellou's avatar
Kellou
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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1437)

New Felixstowe branch set for great future

5
New Felixstowe branch is a good use of existing space that has been tastefully decorated to be welcoming and calm. Staff are highly personable and proficient. A pleasure to do business with. This new branch has been long wished for and will undoubtedly do the society proud in the times ahead. Reviewed on: 1st May 2025
James mark's avatar
James mark
Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your brilliant review! It’s great being on the high street and being able to see our members face-to-face. Pop in again soon! Response date: 2nd May 2025
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Suffolk Building Society, formerly Ipswich Building Society

Efficient, Friendly, Welcoming

5
Face to face experience is always good. Friendly and informed staff are always polite. Reviewed on: 1st May 2025

Local, Friendly, Helpful

5
Quiet and peaceful, kept to appointment time and refreshments offered. Reviewed on: 1st May 2025

Local and friendly

5
Excellent, very friendly service. Reviewed on: 1st May 2025

Local, Friendly, Helpful

5
Very helpful polite and friendly staff, offered us refreshments. Reviewed on: 1st May 2025

Friendly, Helpful, Local

5
Staff so friendly and helpful (Jack) patient, clear answers to questions. A very positive experience. So nice to have a branch on the high street. Reviewed on: 1st May 2025

In branch service review

5
Very happy with todays service, staff were very helpful and went above and beyond to successfully complete our ISA transaction. Thank you. Reviewed on: 1st May 2025

Very, Very, Good

5
Nice to be able to talk to a person. Reviewed on: 1st May 2025

Efficient, Professional, Helpful

5
Also easy to contact by phone and quick to answer. Reviewed on: 1st May 2025

Friendly, Safe, Convenient

5
Very friendly service. Easy to make an online appointment. Reviewed on: 1st May 2025

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