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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (2404 reviews)

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4.92

Based on 2,403 reviews, last reviewed 10th Aug 2026

25% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Really helpful, hoping an account on behalf of my fa... Really helpful, hoping an account on behalf of my father. Reviewed on: 10th August 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2404)

Shame they were short staffed and we were unable to...

Shame they were short staffed and we were unable to go through options with us Reviewed on: 17th July 2026

Staff were welcoming, friendly and professional.

Staff were welcoming, friendly and professional. Reviewed on: 17th July 2026

Very helpful customer service and a good experience...

Very helpful customer service and a good experience with Rachel today Reviewed on: 17th July 2026

Rationalised Accounts

Called in to the Ipswich Branch aiming to rationalise our 10 individual accounts to minimise documentation and maximise income, Michelle Hambling kindly organised transfer of funds with care and patience to ensure optimum interest performance. . Reviewed on: 16th July 2026

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s very kind of you! We’ve shared your feedback with Michelle and it’s made their day! Response date: 28th July 2026

Very good information given.

Very good information given. Pleasant experience Reviewed on: 16th July 2026

Amy was very helpful and very pleasant.

Amy was very helpful and very pleasant. Excellent service thank you. Reviewed on: 16th July 2026

Very informative and helpful very patient staff at H...

Very informative and helpful very patient staff at Hadleigh Reviewed on: 16th July 2026

Very easy process Very nice staff

Very easy process Very nice staff Reviewed on: 15th July 2026

Excellent personal service at the Hadleigh branch.

Excellent personal service at the Hadleigh branch. Hope to use again. Reviewed on: 15th July 2026

Staff at Hadleigh are very friendly

Staff at Hadleigh are very friendly Reviewed on: 15th July 2026

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