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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (1376 reviews)

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4.92

Based on 1,376 reviews, last reviewed 13th Jun 2025

24% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Efficiently and smooth setting up of isa account. My initial phone enquiry was answered immediately and positively with an offer to send me their application pack for a fixed rate isa. On returning... Read more Reviewed on: 13th June 2025

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1376)

Efficient and excellent

Excellent customer service, as always. Reviewed on: 26th March 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society You’re too kind! It’s lovely to hear when things go so well. We hope to repeat the experience again soon! Response date: 30th April 2025

Friendly, efficient, local

Efficient service, products/information made clear, knowledgeable. Reviewed on: 25th March 2025

Established, local, knowledgeable

Given Tracey's help opened a new account further to my exisiting ones. Reviewed on: 25th March 2025

Welcoming, professional, local

It's local. Staff very professional and helpful. Reviewed on: 24th March 2025

Best we've known

Brilliant personal service from Tracey in Hadleigh. Reviewed on: 20th March 2025

Local, professional, helpful

Close to home. Helpful and friendly. Reviewed on: 19th March 2025

Friendly, local people

Good experience, Tracey gave us all the information we needed. Happy to be dealing with a local building society and a human. Reviewed on: 18th March 2025

Expectations expertly delivered

Good advice and splendid service. Reviewed on: 14th March 2025

Local, friendly and honest

Charlotte was friendly, knowledgeable and made time to explain my options and the products available. Reviewed on: 14th March 2025

Customer Service

We would like to record our appreciation of the excellent way in which Benny Townley supported us during the process of purchasing another house . He is an absolute star . I would also like to compliment you on your staff training as everybody is so friendly and welcoming .when we visit Woodbridge . Reviewed on: 12th March 2025

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