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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (2411 reviews)

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4.92

Based on 2,411 reviews, last reviewed 15th Aug 2026

28% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Staff were very helpful and friendly Staff were very helpful and friendly Reviewed on: 15th August 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2411)

Above and beyond

I always have great service helpful and understanding with my problems. Reviewed on: 12th September 2025

A Happy Experience

Perfect experience, very polite and friendly. Reviewed on: 12th September 2025

Local and helpful

Very polite and professional service. Reviewed on: 12th September 2025

Local, Branch, Personal

Friendly, local and personal service provided. Reviewed on: 11th September 2025

A great experience

Friendly, welcoming, helpful. Great experience. Reviewed on: 9th September 2025

Very Good

It is very helpful to meet face to face. Reviewed on: 9th September 2025

Very Very Professional

Brilliant, absolutely brilliant, very pleasant, recommend highly. Reviewed on: 9th September 2025

Very Customer Focussed

Friendly helpful staff when I called in to make an appointment and when I opened an account. Provision of branch service, not forced online (very important). Good paperwork for customers. Reviewed on: 3rd September 2025

First Class Service

Very pleasant and informative. Great all round service and friendly atmosphere. Reviewed on: 3rd September 2025

Informative, Approachable, Reliable

Face to face / Good Staff / Feel savings are secure. Reviewed on: 2nd September 2025

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