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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

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4.96
Based on 2,116 reviews, last reviewed 12th May 2026
85% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

5

Haverhill Practice surgery for Haverhill to write questions Reviewed on: 12th May 2026
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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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Kellou
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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2116)

Friendly, helpful, pleasant

5
I have been a customer for many years. The staff over the years have always been excellent. It cannot improve. Reviewed on: 21st October 2024
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Verified Member

Very easy to make appointment fantastic to have face...

5
Very easy to make appointment fantastic to have face to face appointment we much prefer this to online. .Products explained in full and clearly and very happy with our choice of product. Benjamin was extremely helpful and listened to our needs and requirements. Reviewed on: 18th October 2024
julie m's avatar
julie m
Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s a wonderful review – Thank you! We try and make everything feel easy, so it’s great to hear we (and Benny!) are doing it well. Response date: 21st October 2024
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Suffolk Building Society, formerly Ipswich Building Society

Friendly and efficient

5
Very friendly and helpful, made me feel at ease and explained what I needed. Reviewed on: 16th October 2024
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Verified Member

Fair, simple, accessible

5
Tracy helped us to change accounts and made the process very easy and simple. Reviewed on: 10th October 2024
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Verified Member

Accessible, efficient, welcoming

5
Local, friendly service. Easily accessible. Good range of products. Reviewed on: 9th October 2024
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Verified Member

Friendly, local service

5
Friendly, easy to talk to, local service. Reviewed on: 7th October 2024
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Verified Member

Friendly, local service

5
Tracy was very helpful and we love their old-fashioned ways. Being very local is idea. Thank you. Reviewed on: 7th October 2024
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Verified Member

Recently opened a new account at Aldeburgh Branch

5
Recently opened an account at Aldeburgh Branch and was seen by Rachel who was very helpful and welcoming and very professional. I opened a savings account and it was all explained very well. Everyone at the branch was very welcoming. It was very good to be able to speak a real person something which is very important to me in this day of technology & social media which I struggle with so am very grateful to you for having your local branch. Please do not ever close.. Christine Marion Reviewed on: 6th October 2024
Christine 's avatar
Christine
Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your lovely review! We love getting stuck in and supporting our communities. Look out for other work we’re doing on our website About Us - Us Response date: 7th October 2024
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Suffolk Building Society, formerly Ipswich Building Society

Excellent customer service

5
Bethany J was so helpful and patient in helping us open an account with four signatories Reviewed on: 4th October 2024
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Dee K

Local and convenient

5
I was very happy with the service today. Reviewed on: 3rd October 2024
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Verified Member

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