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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

View other Suffolk Building Society, formerly Ipswich Building Society products
4.94
Based on 1,806 reviews, last reviewed 9th Mar 2026
139% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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Latest highest rating:

5

Happy Customer Experience was excellent from start to finish, would definitely recommend.. Reviewed on: 9th March 2026
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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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Kellou
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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Suffolk Building Society, formerly Ipswich Building Society: Savings now

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1809)

Woodbridge office,always helpful and informative.

4
Woodbridge office,always helpful and informative.Giving me several options and information on them Reviewed on: 2nd February 2024
Janice R's avatar
Janice R

Always nice to call in and receive the best of Custo...

5
Always nice to call in and receive the best of Customer Care. In the past the staff have all been very customer friendly and nice to deal with. Reviewed on: 2nd February 2024
Trev's avatar
Trev

Excellent service

5
Excellent sale took of accounts. The staff are cheerful, chatty and efficient. They explain information clearly and it is a pleasure to visit the branch. The branch is in a central position and is easy to access with good opening hours Reviewed on: 2nd February 2024
Simoo's avatar
Simoo

Excellent service and very good savings rates

5
Excellent service and very good savings rates Reviewed on: 2nd February 2024
Catherine M's avatar
Catherine M

Excellent staff

5
Staff are very helpful, they act professionally and promptly. Reviewed on: 2nd February 2024
Pauline C's avatar
Pauline C

Great Experience

5
Every visit is welcomed by a friendly,cheerful & helpful staff member, who overtime has gotten to know you. A really personal experience. All round great experience. Reviewed on: 2nd February 2024
Michael M's avatar
Michael M

Simple management of a savings account

5
Simple management of a savings account with a good rate when I opened it. A Local company serving local needs & interests. Reviewed on: 2nd February 2024
K D's avatar
K D

Five star service

5
Excellent customer service, always, whether in the branch or on the phone. All the staff are well-informed, professional and friendly, which makes dealing with the Suffolk Builiding Society always a pleasure.. The environment at branches is welcoming and pleasant. Reviewed on: 2nd February 2024
R A's avatar
R A

Very competitive interest rates, friendly and profes...

4
Very competitive interest rates, friendly and professional customer service Reviewed on: 2nd February 2024
Anna C's avatar
Anna C

Friendly staff

5
Excellent friendly and helpful staff each time I visit my local Halesworth branch and good rates of interest for my savings. I also appreciate having a pass-book Reviewed on: 2nd February 2024
Pauline 's avatar
Pauline

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