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Swiftcover: Car Insurance reviews

Name: Car Insurance
Rating: 3.26 (46 reviews)

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2.74

Based on 46 reviews, last reviewed 30th Dec 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

33%

28%

30%

Latest highest rating:

5

Easy to set up, competitive, easy to manage Easy to set up, competitive, easy to manage Reviewed on: 23rd August 2024

Latest lowest rating:

1

Worst Customer service if you need to make a claim!!! Made a claim for small car park accident in October no communication from Swift cover after endless emails & phone calls chasing. Swift cover say knew... Read more Reviewed on: 30th December 2024

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About this product

Swiftcover car insurance reviews on Smart Money People come from drivers like you! You can read these honest Swiftcover car insurnance reviews to help you decide which car insurance provider is right for you...and your car! For example, read through our review to find out how good the claims process. And remember, if you've used Swiftcover before, you too can write a short Swiftcover car insurance review here to help other drivers. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

Swiftcover Car Insurance reviews (46)

Review of the Swiftcover, Car Insurance:

Would not recommend swift

I have had issues with swifts customer service being very poor and also there price for me to renew was exceptionally high considering i had no claims and as a current customer I expected the premium to stay the same or even better reduce instead it increased by almost 20% Reviewed on: 22nd August 2023

Fantastic

Insured my car via swift over, amazing customer service from start to finish, I had to make a claim unfortunately, but it was dealt with swiftly and with fantastic customer service, I usually change insurance companies each year to secure the best possible price for the same level of cover, this year on my renewal date I continued my cover with them Reviewed on: 28th March 2016

CheekyCharges Campaigner

cheap and easy to buy. website is good, not had to make a claim so cannot comment on that. Friendly staff and a good reputation. Reviewed on: 12th March 2016

CheekyCharges

To cancel my motor policy within 14 days they charge £25, though waive this if online. What's worse is they charge £52.50 after 14 days and charged £30 for changes which could have been made for free online. Cheeky Reviewed on: 10th March 2016

Slow.. Very slow

Took a year to sort a non fault claim, didn't feel like they were on my side and I was backed into s corner having to stay another year because it took them so long and an accident was showing on my file, saved myself nearly 200 pound a year by switching too, good riddance! Reviewed on: 2nd March 2016

On-Line Amendments

I have had swiftcover car insurance on a couple of occasions. What I really like is the ease that I can amend any details with such speed. Unlike with some insurers, the swiftcover site is quick to respond and easy to find and check the details. Even better, it is easy to check the details are correct and so it gives you peace of mind. Reviewed on: 24th December 2015

I would highly recommend them for car insurance as they are quite friendly and helpful.

very smooth ,friendly customer services and whole process had been very clear and precise . I am using them for third year on my car insurance. Reviewed on: 12th November 2015

Charged excess for windscreen damage

Swiftcover's customer service was fine on the odd occasion I had to contact them, however when I had an issue with my windscreen I was informed that they are the only major car insurance provider that charges an excess fee as well as a year's no claims bonus. Having to pay as well as sacrificing a year of my no claims seemed excessive, so just be aware that while they may often be the cheapest provider there is a reason! Reviewed on: 19th October 2015

quick and easy

so quick and easy to arrange online after finding they were the cheapest through gocompare. Reviewed on: 28th August 2015

SO EASY

Came back with the cheapest quote when using price comparison site. Easy to use the website and buy cover.documents arrived online quickly Reviewed on: 28th August 2015

Not bad

We got this car insurance when we bought our new car, after shopping around for a good deal that covered pretty much all the basics and ticked a few boxes, we decided to take this one out thanks to the competitive price legal cover etc etc, unfortunately after only having our new car for 3 months some nasty people decided that they wanted to try and steal it, but while doing that the car knew they didnt have a key and the immobilizer etc all kicked in so they decided to cover tracks lets set it on fire how nice of them, anyways car gets put out police come all the usual things, rang the insurance and from start to finish I can honestly say they did all they could car was lifted courtesy car was delivered my only problem was with having two small children and car seats totally destroyed in the fire, it took them 5 weeks to pay out the insurance and we were told only £100 for car seats cd's stereo buggy etc etc, when in actual fact it was £300 which is what we changed it to when we took out the policy, over all they done all they could. Reviewed on: 9th August 2015

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