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Swiftcover: Car Insurance reviews

Name: Car Insurance
Rating: 3.26 (46 reviews)

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2.74

Based on 46 reviews, last reviewed 30th Dec 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

33%

28%

30%

Latest highest rating:

5

Easy to set up, competitive, easy to manage Easy to set up, competitive, easy to manage Reviewed on: 23rd August 2024

Latest lowest rating:

1

Worst Customer service if you need to make a claim!!! Made a claim for small car park accident in October no communication from Swift cover after endless emails & phone calls chasing. Swift cover say knew... Read more Reviewed on: 30th December 2024

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About this product

Swiftcover car insurance reviews on Smart Money People come from drivers like you! You can read these honest Swiftcover car insurnance reviews to help you decide which car insurance provider is right for you...and your car! For example, read through our review to find out how good the claims process. And remember, if you've used Swiftcover before, you too can write a short Swiftcover car insurance review here to help other drivers. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

Swiftcover Car Insurance reviews (46)

Review of the Swiftcover, Car Insurance:

I filed an accident claim on 6th Sept/2024 and on 10...

I filed an accident claim on 6th Sept/2024 and on 10th Sep/2024 the insurance company called me to settled the total loss amount which was to be credited to my bank account within 5 to 7 days but it was passed after 7 days. The fixed settled amount was not received. When i asked to Swfitcover on phone call, the representatives kept transferring the call to each other and after waiting for a long time, they were told to wait until next Tuesday, If the total loss settlement is not deposited in your bank account on Tuesday, then contact again, this situation is happening to me for the first time in 17 years, really bad experience with this insurance company. Lack of proper coordination between different departments leading to waste of time in passing the customer call to different representative which shows company lack of goodwill. Not paying the client despite fixing the settlement amount and wasting time and various pretexts. Reviewed on: 20th September 2024

Simple and easy to understand, and renewing was made very simple and easy with a competitve price.

I initially joined swiftcover 2 years ago to insure my car. I found them through a comparison site and they had the most competitve price that was available to me. Getting covered was simple and easy to do through the website, and had no troubles at all. After my initial year of cover it came time to renew and I was sent a renewal quote through email in ample time to check for competitive prices. I had a look at other insurers but nobody could match the renewal price which is quite unusual, so I easily renewed cover. Reviewed on: 7th August 2015

Overall great experience

I have been with this company for over 4 years and no complaints. The customer service is outstanding and personal and courteous. Highly recommend to anyone. Great prices - lowest I 've ever seen. Would do business all over again. Reviewed on: 17th April 2015

Not to bad

Following a recent claim, I cant really fault the company as such, only issue, they prefer contact via email, but dont reply to the emails and fail to answer some questions until you ring and demand the answers Reviewed on: 26th March 2015

Quick online sign up, no hassle.

Provided cheapest quote that I qualified for. I signed up online, was pretty quick and easy. Sent proof of no claims bonus and was recieved promptly. I havent had any more dealing so far as havent had to claim or update yet but so far so good. Reviewed on: 24th March 2015

Excellent car insurance and always helpful when you have to phone them.

Excellent customer service with cheap quotes and full benefits too Reviewed on: 24th March 2015

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