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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2821 reviews)

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4.95

Based on 2,821 reviews, last reviewed 28th Jun 2026

69% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Excellent team We have had excellent experience with Olivia and Chelsea. Prompt, professional, compassionate and kind. Reviewed on: 28th June 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2026

Awarded to the mortgage broker rated highest in customer reviews.
Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2821)

Highly knowledgeable, professional and responsive

Highly knowledgeable, professional, responsive and prompt across all employees we interacted with. Was a great resource for guiding us through the entire house buying process, alongside the obvious mortgage broking part. Couldn’t recommend enough really! Reviewed on: 4th March 2026

We had a very friendly and helpful person to help us...

We had a very friendly and helpful person to help us through the process of obtaining a mortgage with at our age we didnt think was attainable Reviewed on: 4th March 2026

Harvey Hicks and Richard Birchall

Harvey Hicks and Richard Birchall have been amazing. They described the whole process in a way that made sense to someone like me who has never bought a home before. They made the process seem less daunting and far more straightforward Reviewed on: 4th March 2026

The team at Tembo were great, they gave me choice an...

The team at Tembo were great, they gave me choice and confidence that i was getting the best deal for my circumstances. They also kept me up dated between original quotes and when my deal was due to start, keeping me ahead of changes that were happening in that period and switching me to a better deal. Reviewed on: 4th March 2026

We had amazing support from James and Chelsea.

We had amazing support from James and Chelsea. They were great at keeping in touch, sharing timely updates and helping us stay aware of any details we had missed. They also got us a great mortgage rate. Highly recommended. Reviewed on: 4th March 2026

They were helpful and knowledgeable throughout- whic...

They were helpful and knowledgeable throughout- which gives reassurance Reviewed on: 4th March 2026

Excellent experience for a first time buyer

First time buyer - really well supported with honest, supportive and timely communication. Kim Hayes and Amy Carter managed my case. They supported me to find a good deal and secure my first mortgage. It was a seamless and easy process for me, which was wonderful as I expected it to be a lot more stressful! Also, as I am an employee of the NHS, they offered an amazing discount for their services which was an unexpected but very welcome surprise! Reviewed on: 4th March 2026

Really professional .

Really professional ... kept us informed and reassured throughout Reviewed on: 4th March 2026

Interest only retirement loan

Quick and efficient, all went through smoothly Reviewed on: 4th March 2026

I used tembo for free because I work for the NHS, th...

I used tembo for free because I work for the NHS, this was great! I found them very receptive and ready to answer any questions as I bought my first house. Reviewed on: 4th March 2026

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