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Tembo Money: Mortgage Broker reviews

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4.98
Based on 1,258 reviews, last reviewed 31st May 2025
99% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Excellent service from Arun and Chelsea. Excellent service from Arun and Chelsea. Reviewed on: 31st May 2025
II's avatar
II

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025
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James C
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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Tembo Money Mortgage Broker reviews (1258)

Great customer service

5
Really efficient and helpful advice! Reviewed on: 21st February 2023
Alice's avatar
Alice

Superb customer experience

5
Love their platform, their technology is seamless. Reviewed on: 21st February 2023
Adrian's avatar
Adrian

Income Boost Mortgage - EXCELLENT SERVICE!

5
I used Tembo to help my son purchase his first property. I worked with consultants Geraldine Wong and Abbey Ward. The service I received was EXCELLENT! the consultants were very professional, knowledgeable, attentive and very communicative - they kept me fully informed at every step in the process. 'Bumps in the road' were handled quickly and efficiently. The most important thing for me was that Geraldine and Abbey made me feel I was their only client - which was amazing and I felt 'special'. I would highly recommend Tempo to everyone and have already told family and friends. Overall a very pleasant and seamless experience - WELL DONE GERALDINE AND ABBEY - GOOD JOB! Reviewed on: 21st February 2023
Stella Bailey's avatar
Stella Bailey

Excellent and responsive

5
All the TEMBO team helped us through a tricky mortgage application; I’d tried it on my own and the rejection was demoralising. They were responsive and put in lots of extra hours to get us over the line. We were working with the Scottish system too so another layer of complexity. Highly recommended. Reviewed on: 21st February 2023
Dr Serena Haywood 's avatar
Dr Serena Haywood

Very satisfied

5
Tembo's online plan is really quick and easy to use. Reviewed on: 20th February 2023
Carol Finch's avatar
Carol Finch

Game changers

5
The Tembo plan is easy to use and provides so much information on affordability and home buying schemes which cannot be found any where else. in addition to this the Tembo team are friendly and even offer same day appointments to speak to a mortgage adviser. Reviewed on: 20th February 2023
Ashleigh Wilson's avatar
Ashleigh Wilson

Simply outstanding service & product

5
Tembo have helped me to remortgage my home with the assistance of my partner using the income boost product. This has been a complex process including facilitating a buyout & Tembo have been fantastic in progressing the remortgage , checking in multiple times a week & reassuring me during a very stressful period. This product has meant that I have been able to keep my home, that has a lot of sentimental value for me, and I’m grateful to Allie Sowden, who’s service level & genuine care for us as a client has gone above the call of duty. Reviewed on: 19th February 2023
Asa Colesby's avatar
Asa Colesby

Excellent

5
I found Tembo after being told by a mortgage broker that guarantor/income boost mortgages were no longer available. From the very first call I had with them they have been nothing but excellent and even offered me advice which on an aborted sale which saved me money and cost them the mortgage arrangement fee. They have been extremely patient and understanding and I will most definitely be using their services again whilst highly recommending them to my family and friends Reviewed on: 19th February 2023
Chris's avatar
Chris

Outstanding service.

5
I came to Tembo having had another company pull the rug out from under me and they worked amazingly to sort me out an even better deal than I already had. I would not be writing this from my own flat without the help of Lauren and Ash and their fantastic assistance. Reviewed on: 19th February 2023
Shane's avatar
Shane

My daughters first home!

5
Tembo were able to help with a joint borrower sole proprietor mortgage which has enabled my daughter to buy her first home. The team were incredible, supporting and helping every step of the way and finding the right product for her. Would definitely recommend this to any parent that wants to help their child ⭐️ Reviewed on: 18th February 2023
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Charlotte

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