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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (2036 reviews)

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4.98

Based on 2,036 reviews, last reviewed 9th Mar 2026

75800% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Their approach was particularly professional Their approach to our request and situation was very professional, helpful and supportive right through to the completion of our requirements. They ke... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (2036)

First Time Buyers - Mortgage Advice

As first time buyers, Paul and Jess have been so amazing throughout the whole process and informing us on everything we were initially clueless about! Great customer service and lovely people to deal with! :) Reviewed on: 19th February 2025

Olivia and Chelsea - 10/10

Olivia and Chelsea were fantastic - so patient and helpful. Reviewed on: 19th February 2025

Connor and Elly at Tembo were fantastic!

Connor and Elly at Tembo were fantastic! They made the entire mortgage process smooth and stress-free. Their expertise and clear communication were exceptional, and they were always there to answer our questions. Highly recommend them for anyone looking for reliable and professional mortgage brokers! Reviewed on: 19th February 2025

Really positive experience!

As first time buyers, using Tembo was the best experience we could have gone for. Kurt was absolutely incredible and felt like he went above and beyond to answer all our questions (we had a lot) in such a timely manner and we felt like we could trust and go to him for anything. Callum was also amazing, his communication and professionalism was fab! We always felt in the loop with what was going on and I would definitely recommend using Tembo! Reviewed on: 19th February 2025

Big thanks to Paul and Jess!

Big thanks to Paul and Jess - at the point of contacting Paul we were in a desperate situation as L&C couldn't find a solution for us without increasing our deposit to close to 20k. The moment I spoke with Paul I felt immedietely relaxed and reassured. Not only did he find a solution for the full borrowing amount it was on a better rate and we got the mortgage offer in less than 24 hours. The service we received from Paul, Jess and Tembo was far superior than we had experienced before Reviewed on: 19th February 2025

Great advice from Tembo .

Used Tembo to remortgage our property. Andy Shead and Callum Doherty provided great advice and service. Reviewed on: 19th February 2025

Excellent mortgage advisor.

Tembo customer service is best one, Reviewed on: 18th February 2025

Outstanding service from start to finish.

Outstanding service from start to finish. Mortgage offer in full in matter of a couple of weeks. The most easy and efficient broker ever worked with. Reviewed on: 18th February 2025

Tembo Truly Care

Tembo have been incredible in supporting me with my second home purchase and previously helped me with a remortgage on my current property which saved me over £100 a month! Reviewed on: 18th February 2025

Tembo has been such a great help

Tembo has been such a great help in my house buying journey and has made process simple to understand. They answered any questions in a timely manner. Were well organised and efficient. Great thanks to Hayley and Jessica for a overall great service. I would recommend tembo for anyone Reviewed on: 18th February 2025

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