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Tembo Money: Mortgage broker reviews

4.95
Based on 2,827 reviews, last reviewed 15th Sep 2026
99% decrease in 5 star reviews
in the past 90 days
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Latest highest rating:

5

Very prompt and responsive services. Very prompt and responsive services. Reviewed on: 15th September 2026
Cynthia U's avatar
Cynthia U

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Tembo Money Mortgage broker reviews (2827)

Excellent experience with Tembo

5
My experience with Tembo has been one of the easiest parts of the housing buying process. The online portal was easy to follow and meant I could provide information prior to a call to the broker. My broker Manny was extremely helpful and responsive, making sure he gave me all the information and options to help me make a full informed decision regarding which mortgage product to choose. I was also able to organise call times which were suitable around my work and home life, so really appreciated his flexibility with regards to this. Abbey became my case manager and kept me up to date throughout the entire process and was very responsive to any queries and ensure the process ran smoothly up until the point we received our mortgage offer. I would definitely use them again in the future and recommend them to family and friends (in fact I already have!). Reviewed on: 5th February 2026

Eddie and Christiana were absolutely amazing!

5
Eddie and Christiana were absolutely amazing!! As first time buyers we had everything explained and we had such quick responses to queries. Our whole process has gone so quick and its all down to tembo Reviewed on: 5th February 2026

Elly & Jess were so helpful from start to finish, we...

5
Elly & Jess were so helpful from start to finish, we sent them all the documents and they took care of the rest with no hassle. Reviewed on: 5th February 2026

First time buyers

5
We are first time buyers and Ben and Amy have been really helpful with the process so far and the gentleman who organised the initial call before Ben as well. The communication has been great, clear, quick and professional. Ben gave us a rough idea of what to expect and questions to ask later on which is rrally helpful. We have also had solicitors and insurance reccommended which is really useful too. Many thanks for everything so far. Reviewed on: 5th February 2026

Helena and Poppy ! AMAZING !

5
The girls Helena and Poppy are amazing at Tembo ! They has helped me twice now and made the process easy and smooth. I couldn’t ask any more from them. Will be recommending them to everyone and will defiantly use again! Reviewed on: 5th February 2026

Fantastic!

5
Karl and Poppy have been incredible - absolutely brilliant and their jobs and so kind and helpful. Reviewed on: 5th February 2026

Brilliant service from Paul and Tia

5
Brilliant service from Paul and Tia to secure our mortgage offer and swiftly deal with some complications from our side. Reviewed on: 5th February 2026

Incredible customer service and suppo support!

5
I honestly can’t thank Paul and Tia at Tembo enough for everything they did to get my mortgage over the line. As a first-time buyer, purchasing a property in Scotland while relocating from England, the whole process felt overwhelming at times and came with a lot of extra stress and uncertainty. From day one, Paul and Tia were exceptional. Their communication was clear, consistent, and reassuring, and they always took the time to explain things properly — no question ever felt too small or silly. Whenever I felt anxious or unsure, they were there to steady me, talk things through, and make the next steps feel manageable. What really stood out was how calm, supportive, and proactive they were throughout. They stayed on top of everything, kept me updated at every stage, and genuinely made me feel like they were fully invested in helping me succeed, not just processing a transaction. Buying my first home could have been an incredibly stressful experience, but thanks to Paul and Tia, it felt supported, organised, and ultimately positive. I couldn’t have asked for better people to guide me through such a big life milestone. I would recommend them — and Tembo — without hesitation to anyone, especially first-time buyers who need clarity, reassurance, and expert support. Reviewed on: 5th February 2026

Callum was amazing, couldn’t have been any more help...

5
Callum was amazing, couldn’t have been any more helpful and supportive. Reviewed on: 5th February 2026

Fantastic service from Yasmin and Abby ge...

5
Absolutely fantastic service from Yasmin and Abby getting my Mortgage offer completed. Reviewed on: 4th February 2026

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