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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (2071 reviews)

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4.98

Based on 2,071 reviews, last reviewed 10th Mar 2026

79200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

5 star service Excellent service would highly recommend Reviewed on: 10th March 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (2071)

Review of the Tembo Money, Mortgage Broker:

Paul Herbert & Jess Eley are Superstars!

Paul Herbert & Jess Eley have been absolutely incredible! Cannot shut up about the amazing service they have provided. When I first started looking into a mortgage I had no idea. Jess and Paul explained everything and ensured I felt supported throughout the entire journey. They have been down to earth, they have answered every question no matter how silly, they have gone above and beyond what I ever expected of them. I would recommend to any first time buyer who has no idea where to start as they are supportive, informative and genuinely look out for their customers. I don’t have a single negative thing to say about Tembo, they have been incredible. Reviewed on: 31st March 2025

Excellent service honestly I can’t fault these guys...

Excellent service honestly I can’t fault these guys brilliant Reviewed on: 23rd January 2025

Excellent orhanisation

Advisors super friendly and and go above and beyond to help and get you the best deals available Reviewed on: 23rd January 2025

Very good and detailed with communicating, always av...

Very good and detailed with communicating, always available to help Reviewed on: 23rd January 2025

Great service but not worth the fee

Great service but not worth the fee Reviewed on: 23rd January 2025

Exceptional Service from Tembo Mortgage Brokers!

I recently had the pleasure of working with Tembo Mortgage Brokers, and I couldn't be happier with the experience! From the moment I reached out, their team, especially Fae and Elly, provided exceptional guidance and support throughout the entire mortgage process. Their advice was sound, timely, and tailored to my specific needs, making a complex journey feel smooth and manageable. The online portal was incredibly helpful, keeping me informed and organized every step of the way. Thanks to their expertise and dedication, I was able to secure a mortgage that exceeded my expectations. I highly recommend Tembo Mortgage Brokers to anyone looking for a reliable and professional mortgage broker. Thank you Grace & Emma for making my dream of homeownership come true. Reviewed on: 23rd January 2025

Would thoroughly recommend Tembo

They were just excellent throughout my whole mortgage application process. Really proactive, returned all my calls very promptly, covered for their colleagues when they were on leave and followed up on everything I asked them to Reviewed on: 23rd January 2025

I was really nervous never had to do this kind of pa...

I was really nervous never had to do this kind of paperwork but my agent was absolutely brilliant took me for everything. Explained everything and really looked after me and got me. The best rates couldn’t ask for better. Reviewed on: 23rd January 2025

Brilliant staff

Super helpful staff. My experience is simply brilliant. Reviewed on: 23rd January 2025

Ruth and Jess helped me all the way through, brillia...

Ruth and Jess helped me all the way through, brilliant service Reviewed on: 23rd January 2025

We recently got our mortgage with the help of Tembos...

We recently got our mortgage with the help of Tembos brokers through our lifetime isa. They were so helpful and had answers to all our questions that was had. I would recommend them to anyone wanting to choose a good, knowledge broker and they were fantastic. Very happy with tembo! Reviewed on: 23rd January 2025

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