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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (2160 reviews)

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4.98

Based on 2,160 reviews, last reviewed 15th Mar 2026

87900% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Excellent customer service, highly recommend! Throughout my mortgage experience, I was extremely well looked after. My mortgage advisor Andy Shead and my mortgage case manager Callum Doherty were ... Read more Reviewed on: 15th March 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (2160)

Review of the Tembo Money, Mortgage Broker:

Fantastic Advisors

Helena was absolutely fabulous, taking the time to understand my situation and guide me to the best deal. Even when the first property fell through she helped and then when I returned for the successful purchase she pulled up my previous information so quickly you wouldn't have thought it had been nearly a year. Reviewed on: 23rd January 2025

Friendly and efficient

Friendly and efficient, answered every question without delay Reviewed on: 4th April 2024

Overall very responsive and friendly.

Overall very responsive and friendly. Always there to help and advice on any queries. Reviewed on: 3rd April 2024

Outstanding customer service.

Everyone from Tembo who dealt with my case were professional, friendly and very responsive. They seemed to take a genuine interest and I appreciated their regular contact. I was completely awed by the level of service I received. Highly recommend! Reviewed on: 3rd April 2024

Really easy to work with Tembo.

Really easy to work with Tembo. They were quick to do the work but thorough. The online portal makes it easy to share documents. They also have a system where you can book a call to talk to your adviser directly which is great Reviewed on: 3rd April 2024

Best most supportive team

Could not rate the team at Tembo higher, fantastic and so supportive! Reviewed on: 1st April 2024

Tembo made my mortgage application a breeze

Olivia and Chelsea from Tembo were fantastic with my mortgage application from start to finish. They both explained every stage clearly to ensure I understood and looked at all options available to me. They were easily accessible at all times of the day/evening and responded promptly to all my queries. They also kept me updated regularly with progress. They acted not only professionally but were extremely friendly and made the whole mortgage application process stress free. I would definitely use them again and would recommend them to others. Reviewed on: 29th March 2024

Tembo were Terrific

Very helpful, authoritative and quick to respond to queries and requests. Reviewed on: 28th March 2024

Fantastic service from start to finish, Louise and C...

Fantastic service from start to finish, Louise and Chelsea have been amazing and with all of their hard work we now have a mortgage offer and are finally going to be proud owners of our very first home! A dream we didn’t believe would come true thank you both so much. Reviewed on: 28th March 2024

Ryan and Chelsea - Team Tembo, 5 stars AMAZING!!

Ryan and Chelsea have been amazing through our entire mortgage process. I could not recommend Tembo enough, they have been available at any hour and have been so reassuring and helpful in getting us the best rate secured extremely efficiently. Reviewed on: 27th March 2024

Helpful and easy to communicate with.

Helpful and easy to communicate with. Lots of options and happy to take the time to explain the benefits and long term projection to mortgage and payments. Reviewed on: 26th March 2024

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