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Tembo Money: Mortgage Broker reviews

4.98
Based on 2,160 reviews, last reviewed 15th Mar 2026
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Latest highest rating:

5

Excellent customer service, highly recommend! Throughout my mortgage experience, I was extremely well looked after. My mortgage advisor Andy Shead and my mortgage case manager Callum Doherty were ... Read more Reviewed on: 15th March 2026
Bobby G's avatar
Bobby G

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Tembo Money Mortgage Broker reviews (2160)

Review of the Tembo Money, Mortgage Broker:

Fantastic Advisors

5
Helena was absolutely fabulous, taking the time to understand my situation and guide me to the best deal. Even when the first property fell through she helped and then when I returned for the successful purchase she pulled up my previous information so quickly you wouldn't have thought it had been nearly a year. Reviewed on: 23rd January 2025

Highest recommendations to Ruth, Jessica and Tembo

5
Highest recommendations to Ruth, Jessica and overall to this amazing team at Tembo. They’re 100% professionals, very confident and extremely helpful. Any time any moment they have been in contact with is. Fully prepared whole pack of documents, recommended where to get each of them. Explained every tiny element of getting a mortgage and as a result we got a wonderful mortgage offer! At the same time it’s a pleasure to communicate with Ruth and Jess as they’re very polite fast and helpful. You can feel they care about you a lot and that’s the main. Reviewed on: 18th March 2024

Excellent and Exceptional Service

5
I can't express enough how delighted we are with Matt and Jess's incredible help throughout our mortgage application journey. Trusting them was the best choice we made! They made everything so smooth and surprisingly fast. Their expertise and professionalism shone through every step, making the whole experience truly fantastic. Huge thanks to Matt and Jess for their outstanding support. Reviewed on: 18th March 2024

First time buyers

5
They’re incredibly friendly and helpful which is exactly what we needed as first time buyers and made us feel comfortable enough to contact them about anything we needed/was unsure about. Couldn’t have chosen a better company, would recommend them to anyone and everyone and will definitely carry on using them for future re/mortgages. Reviewed on: 18th March 2024

Excellent service. Satisfactory

5
Excellent service. I would highly recommend. Matt and Jess, it’s been a pleasure working with you. Tembi: Mortgage Broker is the best! Reviewed on: 18th March 2024

Excellent service from start to finish!

5
Excellent service from start to finish! Reviewed on: 14th March 2024

Excellent service from start to finish!

5
Excellent service from start to finish! Reviewed on: 14th March 2024

Honestly just blown away!

5
Honestly just blown away! The service is incredible, quick and efficient with communication and answered any queries I had in detail. We didn't think we would be able to secure a mortgage for my parents but low and behold Louise/ Chelsea delivered and we couldn't be more than happy - thank you so much. Reviewed on: 14th March 2024

Hayley was excellent throughout.

5
Hayley was excellent throughout. She was professional and proactive, keeping us informed all the way until we got the right outcome. Our circumstances were slightly unusual but Hayley found a good solution and we are very grateful. Reviewed on: 13th March 2024

Grace and Abbey were absolutely great throughout the...

5
Grace and Abbey were absolutely great throughout the pre and post application process. Communicative, supportive and always on hand for advice! In a world where services can be so hit and miss, Tembo (Grace and Abbey) were a hit! Kudos! Reviewed on: 12th March 2024

Without these guys, there’s no way I would be in my...

5
Without these guys, there’s no way I would be in my dream home right now! Thank you! Reviewed on: 12th March 2024

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