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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (2170 reviews)

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4.98

Based on 2,170 reviews, last reviewed 16th Mar 2026

88900% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Tembo services are professional and friendly they re... Tembo services are professional and friendly they really guided me on my mortgage process along with other products like life insurance etc. very frie... Read more Reviewed on: 16th March 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (2170)

Review of the Tembo Money, Mortgage Broker:

Fantastic Advisors

Helena was absolutely fabulous, taking the time to understand my situation and guide me to the best deal. Even when the first property fell through she helped and then when I returned for the successful purchase she pulled up my previous information so quickly you wouldn't have thought it had been nearly a year. Reviewed on: 23rd January 2025

Amazing mortgage broker!

Had such a great experience using Tembo as my mortgage broker. Helena was brilliant! Very understanding, non judgemental and patient! I have had the best experience with her. I didn’t think I would be accepted but Helena got me a offer and I cannot wait to move into my dream home :) Reviewed on: 13th February 2024

Great customer service and a friendly positive atti...

Great customer service and a friendly positive attitude where many brokers just said ‘no’ to me. Reviewed on: 13th February 2024

Thank goodness I found Tembo

It was absolutely coincidence that I tried Tembo but I am so happy I did! I was actually late to a works call due to taking a call from my FA regarding my re-mortgage and on joining the call I apologised, explained and went into a massive rant about the huge jump in my mortgage rate and payments. Living by myself (well with my dog if that counts) can make life rather tight so the over £400 jump in monthly payments was going to be really tough. This is when my colleague on the call asked if I had heard of Tembo Money, so I checked it our right away! The digital journey was super easy and user friendly. I didn’t feel like I was having to go through war and peace and all the documents that were requested were easy to get hold of and upload. I was very impressed that my initial call back was the very same day and then my official appointment just a couple of days later with my adviser Andy who had already completed a full fact find and was able to talk me through all of my options. Andy was absolutely on it. I was updated regularly, had clear lines of communication via email and phone and to be honest was super shocked I wasn’t having to constantly chase for updates. Andy was very happy to explain everything to me in laymans terms, he was never in a rush and happily went through all options with me taking into consideration my future plans and not just the here and now. In the end Andy was able to save me over £100 on my monthly repayments compared to my previous adviser which was the most important thing for me whilst re-mortgaging. I cannot stress enough what a relief it was having the support from Tembo! Reviewed on: 13th February 2024

Very nice all the way from search for mortgage to ge...

Very nice all the way from search for mortgage to getting my dream house.I strongly recommend Reviewed on: 13th February 2024

great team, it was wonderful experience

great team, it was wonderful experience Reviewed on: 13th February 2024

A helping hand from start to finish

We have been looked after from the beginning of our journey, and the care has continued throughout. I am pleased to say that the broker was able to answer all of our questions (no matter how big or small). We owe a huge thank you to Tembo for helping us buy our first home. Reviewed on: 13th February 2024

Really responsive and super willing to help, even on...

Really responsive and super willing to help, even on weekends. Great service Reviewed on: 13th February 2024

Excellent customer service, got all the help advice...

Excellent customer service, got all the help advice that I needed. Got my mortgage offer after 2 and half weeks. So happy Reviewed on: 13th February 2024

Tembo were amazing!

Tembo were amazing! So easy and quick to get my mortgage approved! 10/10 the advisers didn’t mess around, I felt comfortable from the get go especially with me being a first time buyer Reviewed on: 13th February 2024

5 star Service

Very informative and efficient service that met all the descriptions of Tembo. The staff have been excellent communicators, keeping me updated on progress. Reviewed on: 12th February 2024

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