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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1730 reviews)

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4.98

Based on 1,729 reviews, last reviewed 3rd Mar 2026

46100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Fast response and helpful insights Fast response and helpful insights, helped us through mortgage Reviewed on: 3rd March 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (1730)

Review of the Tembo Money, Mortgage Broker:

Paul Herbert & Jess Eley are Superstars!

Paul Herbert & Jess Eley have been absolutely incredible! Cannot shut up about the amazing service they have provided. When I first started looking into a mortgage I had no idea. Jess and Paul explained everything and ensured I felt supported throughout the entire journey. They have been down to earth, they have answered every question no matter how silly, they have gone above and beyond what I ever expected of them. I would recommend to any first time buyer who has no idea where to start as they are supportive, informative and genuinely look out for their customers. I don’t have a single negative thing to say about Tembo, they have been incredible. Reviewed on: 31st March 2025

Buy to Let

I have had a great deal of help over the last twelve months in arranging a buy to let mortgage. Every phone call and every correspondence has been friendly, knowledgeable and very helpful. I would recommend Tembo to anyone. Reviewed on: 23rd January 2026

Tembo - a very helpful, tailored service

We used Tembo for our Mortgage application as we needed a specialist response due to our age demographic. Tembo have been very responsive throughout the process, always available to answer any questions and keeping us up to date as the application progressed. Reviewed on: 23rd January 2026

Brackendale

Excellent service great product knowledge Reviewed on: 23rd January 2026

Great company

Big shoutout to Luke & Brandon. Luke was our broker who guided us through the whole process and made sure we got the best rates. Super knowledgable and helpful. Brandon was our protections officer, provided us with a fantastic offer and extremely informative without being pushy. Also thanks to Chris and Ellie. Reviewed on: 23rd January 2026

Communication kings

Kept very well informed, and changing mortgages isn’t always simple. But these guys made it as simple as it could be. And for me the best thing about Tembo is. You can pretty much always get in touch with whom you’re dealing with. well done Ben Castle, Jodie Coxell & Joe Martin Reviewed on: 23rd January 2026

Buying a home couldn't have been easier

Tembo provided excellent service sorting the mortgage as a first time buyer for a new build. My mortgage broker, Sebastian, was knowledgeable, guided me through the process with regular phone calls and emails, and secured an excellent interest rate. I can hardly believe that this service was free (since I hold an ISA with Tembo). I'm moving into my first home in a few days, and I can't thank Tembo enough for making the process so easy! Reviewed on: 23rd January 2026

Excellent communication, efficient and speedy service.

Excellent communication, efficient and speedy service. Reviewed on: 22nd January 2026

Great customer service

Attentive customer service and swift services Reviewed on: 22nd January 2026

Excellent service, sometimes comms were a bit slow b...

Excellent service, sometimes comms were a bit slow but this was minor Reviewed on: 22nd January 2026

Elly and fae were so amazing and supportive , can’t...

Elly and fae were so amazing and supportive , can’t believe I got my mortgage offer so quickly ! Reviewed on: 22nd January 2026

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