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Tembo Money: Mortgage broker reviews

4.95
Based on 2,827 reviews, last reviewed 15th Sep 2026
99% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

Very prompt and responsive services. Very prompt and responsive services. Reviewed on: 15th September 2026
Cynthia U's avatar
Cynthia U

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Tembo Money Mortgage broker reviews (2827)

Fantastic Mortgage Broker

5
My experience is reflective of Tembo Mortgages only. My experience with Tembo Savings has been terrible, but will not form part of this review which will only focus on the mortgage part which I consider separate. I'm a first-time buyer. My mortgage broker, Matthew Thomas was incredibly professional, knowledgeable, and responsive. He was able to pivot the application process to tailor my exact needs and we were able to smoothly navigate any challenges that appeared along the way. My case manager, Elly Bradshaw, was professional, responsive, and kept me in the loop the entire time. The whole process was very quick and seamless. I'm seriously considering coming back to Tembo Mortgages again for any future re-mortgage. Reviewed on: 29th March 2026

Leah and Gemma were extremely helpful and made the p...

5
Leah and Gemma were extremely helpful and made the process very smooth. Reviewed on: 28th March 2026

I highly recommend

5
I had the most positive experience using Tembo to help find my mortgage. The process was made really simple and Luke was able to source a much better deal than I had been able to find on my own using search engines. The aftercare from Gemma was excellent and she kept me update throughout. I will not hesitate to use Tembo again in the future and will happily be recommending them to my friends and family. Reviewed on: 28th March 2026

Gemma and Luke have made the buying a house that bit...

5
Gemma and Luke have made the buying a house that bit easier on what can be very stressful time can’t recommend Tembo highly enough Reviewed on: 28th March 2026

Elly was really helpful- great service

5
Elly was really helpful- great service Reviewed on: 28th March 2026

Fantastic service by Elly .

5
A great experience from the most lovely helpful Elly . An asset to the company . Lots of information given Reviewed on: 28th March 2026

Very good service thank you Poppy

5
Very good service thank you Poppy Reviewed on: 28th March 2026

Great service from Poppy, very helpful

5
Great service from Poppy, very helpful Reviewed on: 28th March 2026

Really good customer service - quickly receive mortg...

5
Really good customer service - quickly receive mortgage offer Reviewed on: 28th March 2026

Stress free

5
As a first time buyer, getting a mortgage can be confusing and stressful. Tembo walked me through each step leaving me feeling confident and comfortable with the choices I was making. Everyone I spoke to was friendly and helpful. Reviewed on: 28th March 2026

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