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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2821 reviews)

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4.95

Based on 2,821 reviews, last reviewed 28th Jun 2026

69% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Excellent team We have had excellent experience with Olivia and Chelsea. Prompt, professional, compassionate and kind. Reviewed on: 28th June 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2026

Awarded to the mortgage broker rated highest in customer reviews.
Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2821)

Great service and smooth process from start to finish.

Great service and smooth process from start to finish. Thanks to Harvey for talking through different options and scenarios and making sure we got our application in quickly when markets started moving, and to Abbey for great communication through the application process, providing regular updates and answering questions promptly. Reviewed on: 23rd March 2026

First Time Buyer

Very helpful from a first time buyer point of view. Both my case manager Chelsea and advisor Fae have been very helpful explaining the process which was all new to me. They've helped me set up surveying and recommended conveyancers. The homesaver and LISA account have given great interest rates too. Reviewed on: 23rd March 2026

Excellent service from Karl and Poppy

Excellent service from Karl and Poppy Reviewed on: 23rd March 2026

Excellent mortgage advisor at Tembo money

I had an excellent experience working with Karl and Gemma, my mortgage advisors at Tembo Money. From start to finish, they were incredibly professional, knowledgeable, and supportive throughout the entire process. Despite our difficult situations, Karl didn't give up on us until He was able to help us secure the best rate suitable for our condition. He took the time to clearly explain all our options, answered every question patiently, and made what can often be a stressful process feel smooth and manageable. I would highly recommend Karl and Gemma at Tembo Money to anyone looking for a reliable and trustworthy mortgage advisor Reviewed on: 23rd March 2026

We had a really good experience with James and Chels...

We had a really good experience with James and Chelsea while sorting our mortgage. James was easy to deal with from the start. James was really knowledgeable. He explained everything in a way that actually made sense and helped us find a deal that suited us. We had a few complications along the way with job changes and relocating, and he was genuinely helpful through all of it, always on hand to guide us and keep things moving. Chelsea was great as well. She kept everything organised behind the scenes and made sure we were always up to date with what was going on. If we had any questions, she was quick to respond and really helpful. Overall, the whole process felt a lot less stressful than we expected, and that’s down to both of them. Really appreciate all their help and would definitely recommend them. Reviewed on: 23rd March 2026

After trying different broker who wasn’t able to hel...

After trying different broker who wasn’t able to help, Leah and Chelsea were brilliant and I got the mortgage Reviewed on: 23rd March 2026

Recommended!

Tara and Amy were both really helpful in securing me a rate during a stressful time - recommend Tembo! Reviewed on: 23rd March 2026

Gemma & Matt have been an absolute pleasure to work...

Gemma & Matt have been an absolute pleasure to work with and ensuring the process is quick and smooth answering my questions and concerns. Matt also ensured I locked into the best deal ahead of potential increases. Thanks so much! Reviewed on: 23rd March 2026

Poppy and Arun guided us through the process of buyi...

Poppy and Arun guided us through the process of buying our first home in a friendly and professional manner making it as stress free as possible Reviewed on: 23rd March 2026

Extremely helpful and supportive for first time buyers!

Kim and Amy were extremely useful and supportive. As first time buyers, my partner and I were nervous and naive about the process. They encouraged our questions no matter how silly we may have thought they were and always provided exactly that we needed. Would 100% recommend. Reviewed on: 23rd March 2026

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