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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2827 reviews)

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4.95

Based on 2,827 reviews, last reviewed 15th Sep 2026

99% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Very prompt and responsive services. Very prompt and responsive services. Reviewed on: 15th September 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2026

Awarded to the mortgage broker rated highest in customer reviews.
Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2827)

We had a really good experience with James and Chels...

We had a really good experience with James and Chelsea while sorting our mortgage. James was easy to deal with from the start. James was really knowledgeable. He explained everything in a way that actually made sense and helped us find a deal that suited us. We had a few complications along the way with job changes and relocating, and he was genuinely helpful through all of it, always on hand to guide us and keep things moving. Chelsea was great as well. She kept everything organised behind the scenes and made sure we were always up to date with what was going on. If we had any questions, she was quick to respond and really helpful. Overall, the whole process felt a lot less stressful than we expected, and that’s down to both of them. Really appreciate all their help and would definitely recommend them. Reviewed on: 23rd March 2026

After trying different broker who wasn’t able to hel...

After trying different broker who wasn’t able to help, Leah and Chelsea were brilliant and I got the mortgage Reviewed on: 23rd March 2026

Recommended!

Tara and Amy were both really helpful in securing me a rate during a stressful time - recommend Tembo! Reviewed on: 23rd March 2026

Gemma & Matt have been an absolute pleasure to work...

Gemma & Matt have been an absolute pleasure to work with and ensuring the process is quick and smooth answering my questions and concerns. Matt also ensured I locked into the best deal ahead of potential increases. Thanks so much! Reviewed on: 23rd March 2026

Poppy and Arun guided us through the process of buyi...

Poppy and Arun guided us through the process of buying our first home in a friendly and professional manner making it as stress free as possible Reviewed on: 23rd March 2026

Extremely helpful and supportive for first time buyers!

Kim and Amy were extremely useful and supportive. As first time buyers, my partner and I were nervous and naive about the process. They encouraged our questions no matter how silly we may have thought they were and always provided exactly that we needed. Would 100% recommend. Reviewed on: 23rd March 2026

Excellent service from Beth and then Callum.

Excellent service from Beth and then Callum. Made the whole process and experience super enjoyable with how well they communicated the different steps to me and how effective they were at their jobs. Very pleased! Reviewed on: 23rd March 2026

Excellent service from the team at Tembo

Arun our mortgage advisor and Jodie our case manager, provided advice and support in a professional and friendly manner. Email queries were responded to promptly, without feeling pressured into making decisions Reviewed on: 23rd March 2026

Amazing communication, service and mortgage services

Amazing communication, service and mortgage services Reviewed on: 23rd March 2026

My Experience with Sophie was very satisfying and ho...

My Experience with Sophie was very satisfying and hope to receive the same good service again in the near future. Reviewed on: 23rd March 2026

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