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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (2799 reviews)

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4.98

Based on 2,799 reviews, last reviewed 23rd Apr 2026

976% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Great experience! Thank you Rob! Great experience! Rob Yeo went out of his way to provide expert support during a very turbulent time for mortgages. He was always super responsive and... Read more Reviewed on: 23rd April 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (2799)

Happy Customer

After getting some figures from the online site, it was easy to arrange a call from the broker who really helped in getting me the product I needed. Brad and Emma both really made it so easy and got the offer I needed. Reviewed on: 19th March 2026

Helena and Poppy were amazing.

Helena and Poppy were amazing. Seamless process. Highly recommended Reviewed on: 19th March 2026

Excellent team!

I am a first time solo buyer and my experience with Tembo was absolutely fantastic. Initially when researching mortgages and the process myself I became quite easily overwhelmed, having not been through the process before. The staff at Tembo were brilliant, they explained every step in detail and ensured I had full understanding of the stages and process throughout, as well as giving very prompt responses when updates were available. I heard through work colleagues that Tembo are very good with sourcing mortgages and mortgage protection for NHS staff, I was certainly not disappointed. The whole process was very quick and simple, and the team were highly accessible whenever I needed. My mortgage adviser was Kane, he is an absolute joy to speak to and made the process very straight forward and stress free. Further into the process I spoke with Callum who was very proactive with updates and when the mortgage was offered, he also answer any questions I had in a supportive and professional manner. Faye then supported with me with my Mortgage protection, she was able to get me a deal with a well reputable company. I couldn't recommend Tembo highly enough :) Reviewed on: 19th March 2026

TEMBO absolutely exceeded my expectations!

TEMBO absolutely exceeded my expectations! A massive thanks to Olivia and Chelsea who helped me through the process - they were both exceptional. Friendly, attentive, and always ready and willing to help, they made the whole experience feel personal, welcoming, and easy. Nothing was too much trouble, and their positivity really stood out! The team clearly cares about what they do and the service they provide, and it shows from the beginning, all the way through to the end. Reviewed on: 18th March 2026

Callum Doherty and Bethany Lawrence were our main co...

Callum Doherty and Bethany Lawrence were our main contacts at Tembo money and we cannot fault their exceptional service. Their knowledge was spot on. Gave valuable advice and quick to offer alternative solutions and suggestions. Communication and response time was quite impressive. Everyone we dealt with at Tembo Money were a good example. Reviewed on: 18th March 2026

Great experience working with Tembo, arranging for m...

Great experience working with Tembo, arranging for my mortgage loan. Christianna Amos and Robert Yeo have been great help and a joy to work with. Reviewed on: 18th March 2026

Amazing service!!

Amazing service from Poppy and Hayley throughout the entire mortgage application process. I felt confident the whole way through, everything was clearly explained and I was in very safe hands. Would highly recommend!! Reviewed on: 18th March 2026

Very helpful staff with good knowledge

Very helpful staff with good knowledge Reviewed on: 18th March 2026

Making mortgages accessible

I came across Tembo searching for a solution to a problem that felt insurmountable. As a sole trader relying on rental income too, I was struggling to find a suitable mortgage on my own. I had a quick call to find out more about what Tembo could offer and was introduced to Ben following this who saw me through the rest of the process of applying. After some back and forth getting paperwork in order, I had a really comprehensive call with Ben about the options. He then put the application through (even securing my interest rate on his day off due to a likely rise with the current unrest) making the whole process so much easier and accessible. Amy took over the case and kept me updated during the brief wait as I heard back within less than a week and I honestly couldn’t more thankful! Tembo have made it possible for me to get a place of my own and I couldn’t recommend them enough, they have more than earned their 5 stars! Reviewed on: 18th March 2026

Mortgage advice review

I spoke with Richard Birchall a number of times who was more than able to navigate through the complex world of mortgages. He answered all the issues I had. Reviewed on: 18th March 2026

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